Blue Sushi Sake Grill

Reviews

• LL

  Lizzy

  5 days ago
  1.0
  My coworker and I decided to try this spot for happy hour, and unfortunately, the customer service was shockingly poor. We had high hopes, which made the experience even more upsetting. We initially sat at the bar and were served by a bartender named Michelle, who immediately made us feel uncomfortable. When she finally approached us, instead of greeting us kindly, she snapped, “You have four minutes,” in a rude and dismissive tone before walking away. The price was never the issue—her attitude and lack of basic hospitality were alarming, especially for what appears to be a nice establishment. Because of how uncomfortable we felt, we asked the host to move us to another area so she would no longer be our server. Even after being moved, Michelle continued to look over at us repeatedly and give us nasty looks while we were eating, which made us feel extremely uncomfortable and honestly unsafe just trying to enjoy our meal. Unfortunately, the service did not improve. Our new server dropped off water glasses that were visibly dirty and stained. There was no apology. He didn’t return to the table until happy hour had already ended and then told us we could no longer order from the happy hour menu—despite the fact that we had tried to order earlier and explained the situation calmly. He reluctantly allowed one order but told us we could not order anything else from that menu. The entire situation was saddening. We were treated in a truly horrible manner by multiple staff members, and at no point did we receive a sincere apology. When we spoke to the manager, she resolved the issue by taking $10 off the bill. While this wasn’t about the money at all, the gesture felt insulting given how uncomfortable and disrespected we were made to feel. To make matters worse, even after speaking with the manager, the bartender continued to give us dirty looks. This experience left us feeling unwelcome and disappointed. We came in hoping for a relaxing happy hour and instead left feeling uncomfortable, upset, and shocked by the lack of professionalism.
• NN

  Nicole

  Jan 4, 2026
  5.0
  Love the whole vibe of this place. Food was great, atmosphere was great and service was great. Only complaint was the wait for a table after having a reservation for a big party a head of time. And making our party of 14 wait almost 40 minutes past our resy. ~When a day before, they had to move our reservation up 30 minutes to accommodate adding an extra person to the party a day prior.
• MA

  Mario Alfaro

  Dec 29, 2025
  5.0
  The entire dining experience, from the hostess to the waitstaff, was exceptional, and the sushi was outstanding. Having sampled around five to six sushi restaurants in Houston, I can confidently say this establishment stands out as the best in terms of flavor. Executive Chef Mike took the time to personally recommend dishes and provide detailed explanations, a level of engagement I have not encountered before. My respect for Chef Mike is immense, and I urge Michelin inspectors to visit this remarkable venue.
• LL

  Lisa

  Dec 28, 2025
  5.0
  Amazing! I very much enjoyed my meal here. The service is great, ambiance is nice for any occasion such as family gathering, meeting with friends, a date, etc. The happy hour and overall value of the whole meal is something I raved about after my meal and I'll definitely come back. Point 1: Happy hour is basically all day at this point.. 11AM - 6:30 PM is a great timeframe! Point 2: Good prices - I ordered 5 items and total bill came out to be $35. Point 3: It was $35 because the server took one item off the bill because of slow service (which wasn't even too slow) Now, the food: 1) Mango Crab Rangoons - good, nice crispy outside, wish there was more filling though. It was more crispy outside than inner filling. Still a good bite though. 2) Crispy rice - this was yummy, sweet spicy mayo, good spicy tuna mixture on top, crispy chew rice bottom 3) Cherry bomb - wouldn't get this one again, very similar to the crispy rice although on the menu it is a "nigiri". Good BIG piece of tuna on the top, but the bottom is crispy fried rice not really the typical sushi rice. 4) Lion King - this roll was yummy 5) Tidal Wave - also yummy, but both rolls tasted pretty similar The rolls are good and solid, but they do remind me of each other. More of that ayce sweet spicy mayo and eel sauce combo taste (if you know what I mean). Nevertheless still yummy just not very fish forward. Overall I give it 5 stars because of the experience I had there and because all the food was yummy. No bad bites.
• AW

  Ashley W

  Dec 23, 2025
  1.0
  I was there celebrating my son's 17th birthday and hoping to add the restaurant as a new sushi restaurant to the list of caters for my company for 2026. I tried to make a reservation online first for a party of 8 but was notified by their system to call the restaurant for such a large party. I called the restaurant to which I was then told to do the reservation online I informed the hostess that I was instructed to make the reservation over the phone to which she replied okay let me ask my manager. She then comes back and tells me that due to the party size I will have to come in to make the reservation. I decided to have my assistant make a reservation online for six instead as the other two people were still undecided. The day of the reservation comes and I called from the parking lot as I'm walking in asking to update my reservation to eight and the hostess hangs up on me, I literally watched her hang up the phone. I informed her I was the person on the phone that she hung up on and I would like to update my reservation to eight from six and one of the hostesses say okay sure let me just go ask my manager and the other says I'm sorry we can't accommodate you. They both look at each other confused, as am I, so I asked to speak to the manager on duty (she was as helpful as she could be in this situation) but there were two tables large enough to accommodate our party size that was vacant the entirety of our meal 6:30 PM- 7:18 PM. Instead we were made to squeeze into a booth for six or wait two hours. If it were my restaurant I would fire the entire front of house and start fresh with people who are well informed of how the reservation process works in your establishment, not causing more stress on the already busy manager on duty! Nonetheless, we will not be adding this establishment to the firm's catering list and I have passed on word to other law firms in the downtown area as well. Want good sushi try Haii Keii or The Fish.

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