Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.5
213 reviews
5 stars
169
4 stars
15
3 stars
9
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh, flavorful, and well-prepared, particularly highlighting the chicken and fries.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing slow service, incorrect orders, and language barriers.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Mixed Experiences
While many enjoyed their meals and planned to return, others reported disappointing experiences, particularly with specific menu items and service.
Staff Performance
Staff members received mixed feedback; some were praised for their friendliness and attentiveness, while others were criticized for being unhelpful or inattentive.
- CGCS .GoodDayOct 19, 20253.0I wanted a frozen margarita and ended up with something on the rocks; was shocked when she brought it to the table. It tasted like pure lemonade. SMH. I called before going and inquired about the drinks, was told they have frozen margaritas. Got there….didn’t see a margarita machine so prior to ordering I asked “do y’all have frozen margaritas?” the answer was yes. Don’t expect to get a “frozen margarita”, was told by the lady who took our order that she called the boss and was told they no longer have them and that she was new there. The food was good, but I will not be going back. For clarification, this was at the Yale St., location.
- AHAntonio HelmOct 6, 20254.0very clean quick, even though there was a bit of a language problem ordering the order was correct. The mac and cheese burger gave my f flexitarian friend her comfort food fix
- MJMichael Turner JrSep 29, 20254.0Overall food was fresh and very tasteful. Mac and cheese was not to flavorful but the fries and Shaw attack was great. Would definitely recommend
- SLS. L.Sep 28, 20254.0Tried this place out with the bros and it was good. Service could be better, but we would come back to try something different. My brother was really excited about the big cookie. Burgers, mac, and drink was good. Not our fave, but good over all.
- TCThe Helper (Chris)Sep 25, 20255.0Everything was great! Good tasting food and a satisfying portion that was less than the 20 bucks I usually spend out at lunch. Nice and clean place even has a bar and a couple of video games. Nice landscaping and an outdoor area
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
When is the happy hour at Big Chicken?
Happy hour is every day from 4 PM to 7 PM.
What are the regular operating hours for Big Chicken?
Big Chicken is open daily from 11 AM to 11 PM.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup service.
What is the dress code at Big Chicken?
The attire at Big Chicken is casual.
What kind of food does Big Chicken serve?
Big Chicken serves fast food with a focus on chicken dishes and home-cooked childhood favorites, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
Where is Big Chicken located?
Big Chicken is located at 107 Yale Street, Suite 100, Houston, TX 77007, USA.
Can I order Big Chicken's menu online?
Yes, you can view the menu and place orders online through their website at https://www.bigchicken.com/ and ordering site at https://order.bigchicken.com/.
What nearby dining options are close to Big Chicken?
Nearby dining options include Corner Bakery Cafe, Luna Pizzeria, VERTS Mediterranean Grill, Smashburger, Pie Five Pizza Co., Taco Cabana, Jimmy John's, Wingstop, Pi Pizza, and Jersey Mike’s Subs, providing a variety of cuisines to explore before or after your visit.
What nearby medical facilities are around Big Chicken?
Nearby medical facilities include AFC Urgent Care Washington Heights, Doctors Express Urgent Care, and BLVD Dentistry and Orthodontics Heights, making it convenient if you need healthcare services in the area.
Which nearby places could visitors check out for personal care after visiting Big Chicken?
Nearby personal care options include NAILTIME nail salon, F Nails Bar beauty salon and spa, and Massage Heights spa and massage services for relaxation and pampering.