Ben & Jerry’s

4.7
2174 reviews
Ben & Jerry's Houston ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Houston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
5515 Kirby Drive, Houston, TX
77005, United States

Hours

Reviews

4.7
2,174 reviews
5 stars
1,873
4 stars
144
3 stars
71
2 stars
33
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, attentive, and providing excellent service.

Ice Cream Quality

The ice cream was frequently described as delicious, with many customers expressing their love for various flavors.

Cleanliness

The store was noted for being clean and well-maintained, contributing to a positive customer experience.

Parking Issues

Some customers mentioned difficulties with parking, indicating it could be a concern for visitors.

Portion Sizes

There were complaints regarding portion sizes, particularly for elderly customers who desired smaller servings.
  • RF
    Ryan Fitzgerald
    Nov 16, 2025
    4.0
    Very delicious but quite expensive.
  • JS
    Jacqueline Smith
    Oct 28, 2025
    5.0
    Searched for a banana split all over town. Landed here. She was very welcoming, made it quick, and was extremely courteous.
  • LB
    Lizette Vasquez Bouza
    Oct 26, 2025
    5.0
    Delicious ice cream. Nice staff
  • JL
    Johnny Lamonte
    Oct 17, 2025
    5.0
    Place was clean and the lady there was nice. Offered as many samples I wanted.
  • OA
    Omar Ayman
    Oct 13, 2025
    3.0
    The service was good and the selection was great, but the ice cream was overly sweet and a bit disappointing, was expecting a better balance of flavor.

Frequently Asked Questions About Ben & Jerry’s

What kind of ice cream flavors can I expect at Ben & Jerry’s Houston?

You can enjoy euphoric Ben & Jerry’s ice cream flavors, served in the traditional way since 1978. They offer freshly baked waffle cones, shakes, sundaes, and your favorite flavors.

Where is Ben & Jerry’s Houston located?

Ben & Jerry’s Houston is located at 5515 Kirby Drive, Houston, TX 77005, United States.