Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Houston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
4.7
2,181 reviews
5 stars
1,878
4 stars
144
3 stars
71
2 stars
34
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being friendly, attentive, and providing excellent service.
Ice Cream Quality
Customers consistently enjoyed the delicious ice cream, although some noted it could be overly sweet.
Cleanliness
The shop was reported to be clean and well-maintained, contributing to a positive experience.
Portion Sizes
Some customers expressed dissatisfaction with the portion sizes, particularly for elderly patrons.
Ambiance
The interior of the shop was described as amazing, enhancing the overall experience.
- RLRebecca LunaJan 4, 20265.0I didnt even know Ben & Jerrys had a physical shop here in Houston. Me and my boyfriend visited for a treat and the guy helping us is exactly what I'd imagine a Ben & Jerrys worker to be like. Sadly, we didn't catch his name but was funny and gave us good service for the short time we were there.
- HSHanna SkalikDec 26, 20251.0The building is old and smelly. The toilet is blocked. You can’t order just one scoop — the minimum is two! I do not recommend it.
- ATAngel TobonDec 17, 20255.0Love the ice cream, the interior of the shop looks amazing and good service
- CMCyndy MDec 17, 20255.0A million & a half stars. This location & staff are truly graceful and amazing. I'll be back!
- FBFernando BadayDec 17, 20255.0Staff were very friendly and courteous. Hot chocolate tastes good.
Frequently Asked Questions About Ben & Jerry’s
What kind of ice cream flavors can I expect at Ben & Jerry’s Houston?
You can enjoy euphoric Ben & Jerry’s ice cream flavors, served in the traditional way since 1978. They offer freshly baked waffle cones, shakes, sundaes, and your favorite flavors.
Where is Ben & Jerry’s Houston located?
Ben & Jerry’s Houston is located at 5515 Kirby Drive, Houston, TX 77005, United States.
What are the operating hours for Ben & Jerry’s Houston?
Ben & Jerry’s Houston is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Ben & Jerry’s Houston offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery.
What payment options are accepted at Ben & Jerry’s Houston?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ice cream cakes and catering services from Ben & Jerry’s Houston?
Yes, Ben & Jerry’s Houston provides ice cream cakes and ice cream catering services for events and special occasions.
What nearby dining options are available around Ben & Jerry’s Houston?
Nearby you can find Europa Cafe, a restaurant, and Seco's Latin Cuisine, offering Mexican and Latin American dishes. These are great options if you're looking to enjoy a meal before or after visiting the ice cream shop.
Are there any nearby financial services near Ben & Jerry’s Houston?
Yes, several financial services are nearby including Chase Mortgage, Chase Bank, Edward Jones - Financial Advisor: Letitia Wall, Bank of Texas, and IBC Bank, which can be convenient if you need banking services during your visit.
What nearby educational or specialty services can I visit near Ben & Jerry’s Houston?
You can visit Rice University Office of STEM Engagement, Educational Success Advisors, and Kelsey Research Foundation for educational resources, or Modern Ink art gallery for cultural experiences close to the ice cream shop.
Is Ben & Jerry’s Houston family-friendly and accessible?
Yes, the shop welcomes families and has wheelchair-accessible entrances to ensure everyone can enjoy their ice cream.