Baskin-Robbins

4.2
239 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 3266 Westheimer Rd, Houston, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3266 Westheimer Rd, Houston, TX
77098, United States

Hours

Reviews

4.2
239 reviews
5 stars
146
4 stars
45
3 stars
18
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious and creamy ice cream, highlighting a wide variety of flavors.

Customer Service

Mixed reviews on customer service; some staff were described as friendly and attentive, while others were reported as rude and unhelpful.

Cleanliness

Several customers noted that the location appeared old and not very clean, with some mentioning specific cleanliness issues.

Promotions and Rewards

Customers expressed frustration over the lack of acceptance of coupons and rewards, with some reporting that promotions were not honored.

Ambiance and Experience

The atmosphere received mixed feedback; while some enjoyed the ambiance, others felt it was unwelcoming and not conducive to enjoying ice cream.
  • RF
    Ryan Fitzgerald
    Nov 16, 2025
    5.0
    Love this place!! Favorite place to get ice cream in town. Good price and very tasty.
  • FP
    Frank Peters
    Sep 27, 2025
    3.0
    Milkshake Small $7. Mint Chocolate.
  • PP
    Patrick
    Jul 27, 2025
    5.0
    I remember a time when the milk Man Still Delivers had this place as a customer. Every Friday gallons of whole milk was dropped off in the kitchen fridge. If I remember correctly the owner at that time was a customer of the "Milkman Still Delivers" at their home in the area. With at least 80 other homes there in River Oaks Houston. 2001-2005 Fact Baskin & Robbins was the first place I had mint chocolate chip ice cream as a young child. Still the only place to make it that darn good today!
  • CE
    Cinema Semere entertainment
    Jul 19, 2025
    5.0
    Best ice cream 🍨 wow

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.