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Arby's

3.9
(1126 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3055 South Loop West, Houston, TX
77054, United States

Hours

Reviews

3.9
1,126 reviews
5 stars
560
4 stars
230
3 stars
127
2 stars
66
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff for being friendly and attentive, while others reported rude and unprofessional behavior.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and tasty meals, while others complained about cold, poorly prepared food and inconsistent portion sizes.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy environment.

Drive-Thru Issues

Several reviews highlighted problems with the drive-thru service, including long wait times and incorrect orders.
  • AC
    Alex Carmenates
    1 day ago
    5.0
    Short handed and rushed
  • DB
    David Bauer
    Feb 13, 2026
    5.0
    Fast and as always great sandwiches
  • DC
    Dorian Carter
    Feb 1, 2026
    5.0
    Ramona was awesome, perfect service, hot fresh food . Most definitely need more like her. Will be back for sure
  • TT
    Tonie Thurber
    Jan 12, 2026
    2.0
    Went threw drive, guy got order wrong wise rude Food cold like it was yesterday's left over
  • PV
    Peggy Venable
    Jan 9, 2026
    1.0
    TERRIBLE SERVICE IN THE DRIVE-THRU! Had us pull up and park. Ordered at 6:47. Had to go in to see where our food was at 7:00. The lady behind the counter looked at us and then turned her back to us and completely ignored us. Finally at 7:04 our food was ready.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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