Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several customers reported issues with incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some praised fresh and hot food, while others complained about cold items and poor presentation.
Customer Service
Customer service experiences varied, with some praising friendly staff and quick service, while others reported unprofessional behavior and poor handling of complaints.
Cleanliness
Concerns were raised about cleanliness in the dining area and food preparation, with some customers noting dirty tables and floors.
Value for Money
Many customers felt that prices were high relative to the quality and portion sizes of the food.
CS
Cathy Stinchfield
Dec 28, 2025
5.0
Absolutely Outstanding !!! I love the bacon with the roast beef its just the GO TO combo that i know ill get next time with the Dr Pepper thats the key! great service . Cheers
AW
Aileen Wells
Dec 28, 2025
5.0
Omg first time here. My hubby loved the food. The manager Samantha was so helpful and helping me decide what to try off the menu. Customer service was on point. We definitely will be back to try other things off the menu.
JR
John Ramon
Dec 7, 2025
3.0
Messed up my order can’t sit in line and open everything you’re in their hands if you go through the drive through.
EL
Elaine Layton
Nov 17, 2025
5.0
Ordered and picked up our food in the drive thru. Ordered two ketchup packets and got horsey sauce instead.
SS
Sandra Salazar
Nov 11, 2025
1.0
My husband went on veterans day to get his sandwich that was advertised for veterans day . They said they didn't know anything about it ( the manager) he showed them the advertise Pic on it she said she still dint know anything and that she would check her emails but it would be a little bit . We left and I called customer service and they said call the restaurant and then she hung up . Bad bad customer service for veterans