Brand Certified
El Pollo Loco
4.1(1271 reviews)
Certified by El Pollo Loco • Apr 19, 2026
Business Details
3102 Ella Blvd, Houston, TX
77018, United States
Certified by El Pollo Loco • Apr 19, 2026
(713) 868-8934
Certified by El Pollo Loco • Apr 19, 2026
https://restaurants.elpolloloco.com/tx/houston/3102-ella-blvd-3944
Certified by El Pollo Loco • Apr 19, 2026
About
Certified by El Pollo Loco • Apr 19, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Houston,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 19, 2026
Hours
Certified by El Pollo Loco • Apr 19, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.1
1,271 reviews
5 stars
690
4 stars
280
3 stars
138
2 stars
52
1 star
111
- LYLinda YandellApr 16, 20263.0I ordered classic tostado to go. I stood there waiting (they removed the chairs) for 20 minutes. I was watching the preparation gal preparing orders. I was watching the orders on the preparation counter. It turns out I saw my order that sat there for 15 minutes until the cashier finally put it in a bag to give it to me. I like the food I get there but not sure the frustration is worth it.
- DADraco AriyaApr 15, 20261.0This place need alot of improvment for online orders . 9 out of 10 times received order from uber and average wait is more than 15-20 minutes
- AVAlex VillanuevaApr 6, 20261.0The team member “grace” was very dismissive and rude, had to wave her down to get some help after locking eyes twice to which she ignored me both times. She needs customer service training or to not be in a customer facing role
- ARAsusena RiveraApr 2, 20264.0Service is always great here. I really love the tacos el carbon and green salsa but burritos need work. I tried 2 different burritos I wouldn’t go back for burritos the tortilla taste raw and soggy and the inside hardly has any chicken and it taste like all ingredients were thrown in a blender and blended together and thrown on a tortilla. Quite disappointed but still 5 starts because service is always good and tacos are great!
- KPKarla PerezMar 26, 20261.0They are extremely rude. They will leave you on a call when you call them to fix an error and say things such as “you should’ve had never answered” and when they give you a raw tortilla they say “well what do you want me to do.” Management has to address their employees attitude. One star is too much for them.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Houston, TX?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or the El Pollo Loco app available on the Apple App Store.
What forms of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services to customers.
Is there drive-through service available at this El Pollo Loco location?
Yes, this location includes a drive-through for your convenience.
Is Wi-Fi available to customers at El Pollo Loco?
Yes, free Wi-Fi is available for customers inside the restaurant.
What nearby restaurants can I visit if I want more fast food options?
Nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Taco Bell, and McDonald's, all within a short distance from El Pollo Loco.
Are there any nearby automotive services around El Pollo Loco?
Yes, nearby automotive services include Dr Gleem Car Wash And Lube Center, Jiffy Lube Oil Change, David's Auto Collision, and Hub Cap City for tire repair.
What beauty salons or barbershops can I find near El Pollo Loco?
Nearby beauty and grooming options include Clean Cut, Erika’s Styles, and Brush Box for barber and salon services.
Can I combine a visit to El Pollo Loco with a nearby coffee shop or café?
Yes, there are several nearby spots such as Luce Coffee Roasters, Sunday Press, and Kuko's Cafe where you can enjoy coffee before or after your meal.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: