Cloud 10 is a Houston-based creamery with handcrafted ice creams and sorbets that will satisfy your day! Our handcrafted ice creams and sorbets are produced in small batches, with unique flavors and premium ingredients by our own award-winning Pastry Chef Chris Leung. Cloud 10’s ice creams and sorbets are made with only the freshest ingredients: no artificial flavoring, no extracts, and no additives. We aren’t satisfied unless we deliver an exceptional product with the best flavor and texture possible. Chef Leung ensures that, with minimal air and hand-selected ingredients, our ice cream will keep you floating on Cloud 10!
Visit us at 3201 Louisiana St Suite 100, Houston, TX 77006!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.