Caracol

Reviews

• JS

  J S

  2 days ago
  3.0
  Some dishes were good, but none were great. Excellent service and nice atmosphere.
• MT

  MA TM

  3 days ago
  4.0
  Our experience here was mostly a positive one. Very friendly staff, prompt seating, great buffet options. Only remark is when I tried the hot chocolate it tasted like it was seating there for a while, even though I mixed it, it was lumpy and had a grainy texture. Overall good place
• MA

  Marvin Alvarez

  3 days ago
  1.0
  My family and I visited El Caracol for Sunday brunch on March 19th around 11:45 AM. We’ve been coming to this restaurant for over seven years, but unfortunately, today’s experience was extremely disappointing. From the moment we walked in, things went wrong. We were greeted by two young hostesses and informed that, since we didn’t have a reservation, we could either come back after 2:30 PM or sit on the patio—even though the restaurant was only about half full and there were clearly available tables. We chose to sit on the patio, but after being seated, no one came to serve us for 20 minutes. When our server finally arrived, they only brought water and didn’t return for another 30 minutes to take our drink order. At that point, I was already frustrated and just wanted the check so we could leave. While waiting at the hostess stand, I noticed that they were seating other walk-in customers, which made the situation even more confusing and frustrating. After today’s experience, I don’t plan on returning to this restaurant or any of their locations.
• AM

  Adele Mouna

  5 days ago
  5.0
  My husband and I had a private lunch here to celebrate with our families after our courthouse wedding - and we were absolutely blown away by Caracol! Everything was perfect - the service was incredible & the staff were accommodating & kind, the food and drinks were very tasty, and the private room (Marea) was perfect for our group of 12. It is very convienent that parking is in the attached garage and that the restaurant validates the parking ticket. Thank you to Wendy (Event Organizer) & the rest of the Caracol team for making sure we had such a special day!
• FA

  Fernanda Salas Araujo

  Mar 25, 2026
  5.0
  We hosted a corporate group dinner here and had an incredible experience from start to finish. The food, service, and overall execution were exceptional. Several of our attendees went out of their way to comment on how exceptional the evening was, which really speaks to the level of care from the team. A special thank you to Wendy for her patience and flexibility as our guest list continued to grow. She made the entire planning process seamless and was incredibly accommodating every step of the way. If you’re looking for a restaurant for a group dinner, private event, or corporate gathering, I highly recommend this team. We’ll absolutely be back!

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