Brown Bag Deli, a locally owned and operated custom sandwich shop, has been a Houston favorite since 2004. With several locations across the city, we pride ourselves on offering fresh, premium ingredients and a relaxed, casual dining experience with quick, friendly service. Brown Bag Deli aims to grow locally while maintaining its signature, high-quality sandwich experience. Visit us and experience superior taste and service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.