Mixed reviews on food quality, with some praising the freshness and taste of sandwiches, while others criticized the bread texture and preparation.
Customer Service
Customer service experiences varied; some praised the staff for being friendly and helpful, while others reported frustration with order handling and staff attitude.
Cleanliness
The establishment is generally noted for being clean and well-kept, contributing positively to the dining experience.
Pricing
Many customers felt the prices were high relative to the quality and portion sizes of the sandwiches.
BH
Ben Hockin
Dec 30, 2025
2.0
Extremely average food for an expensive price. Would not visit again.
JG
Jessell Garcia
Dec 19, 2025
2.0
I ordered the Italian sub, Not the best tasting hoagie, I don’t like the bread, I don’t like that’s it cold. I’ve had better Italian subs from Wawa gas station. The staff was nice and the place was clean but the food needs work. Try toasting the bread and melting the cheese and I don’t know if they have different bread but the seeded bread is not good to me.
JW
Joe White
Dec 9, 2025
5.0
Fantastic sandwiches with authentic Amoroso's rolls which I have wanted to try for ages. Was not disappointed by the rolls, quality of meats, or the service. They were all top notch.
The sharp provolone on the Italian is amazing and cuts through even the capicola which is rare for any provolone I have had before. If cheese that sharp is not your style, they got mild provolone and plenty of other cheeses.
I didn't catch her name, but the woman who took my order was kind as can be and super helpful. My primo Italian was so good I wanted a regular sized Philly cheesesteak to go. After I ordered I mentioned how excited I was for the amoroso's rolls, how good it was on the Italian, and was super excited to try on a cheesesteak. She said only the primo sized comes on those rolls, not the regular, but said she'd put it on an amoroso's for me at no charge this time!
That was my first time going a couple weeks ago and went back with a couple friends a couple days ago. The same woman behind the counter let us sample some "Cooper" provolone that I had never heard of and is very uncommon outside of the Northeast. It was fantastic and I will be ordering my Philly cheesesteaks with Cooper provolone going forward.
I live up in spring, closer to the woodlands, so it's a long drive to this location but I will be going back any chance I get. Primo Hoagies and Tony's Italian delicatessen are my top 2 sandwich places in town now
AD
arianny diaz
Dec 8, 2025
3.0
Dined today at primohoagies. Upon walking in you can tell this is a clean, well kept establishment. It’s quite small, so I wouldn’t recommend coming with a large group to dine in. You order at the counter, our interaction was a bit interesting this afternoon. Right before we were going to pay, my partner wanted to change his 8 inch hoagie to a 6 inch— not a big deal, as the order hadn’t been payed for, or started being prepared yet. The woman taking our order immediately became very frustrated and sighed. My partner asked her “is it that big of a deal?” to which she replied that she’d “have to delete the order and re ring it in.” This rubbed us wrong, not a huge deal but I work in the restaurant industry, guests change their minds constantly and I never show any frustration or annoyance, as it’s apart of being hospitable and kind. I ordered the whacked chicken hoagie, as you can see pictured below, the cheese is served cold. I wanted it melted, so I asked this same woman to which she gave me some pushback, because “that’s just how it comes” and the tomatoes and pesto would become warm, which would be fine to me, i just wanted the cheese melted so I had to insist I wanted it toasted. She finally asked the person preparing to toast it for me. These minor interactions left a sour taste in our mouths, we’d most likely just order take out our next visits.
The hoagies themselves were pretty good. The pesto and chicken cutlets were much needed on an empty stomach. My partner enjoyed the Auldie as well, he added lettuce tomato and onion to his.
Overall, they have so many options on their menu, we will for sure order again.
JS
Jason S
Nov 22, 2025
5.0
Hands down the best hoagie I've had in Houston!
I've tried both the Italian Diablo and Bada Bing and both were fantastic. Everything is fresh and tasty.
The chip selection is unique and fun. Lastly, the seeded bread is a very nice touch.
PrimoHoagies Houston is located at 4015 Washington Ave, Houston, TX 77007.
What are the operating hours of PrimoHoagies Houston?
They are open Monday to Thursday and Sunday from 10:00 AM to 8:00 PM, and Friday to Saturday from 10:00 AM to 9:00 PM. They are closed on November 27, 2025.
What types of services does PrimoHoagies Houston offer for ordering?
They offer in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at PrimoHoagies Houston?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Does PrimoHoagies Houston have a mobile app?
Yes, they have both Android and iOS apps available for download.
Can I order PrimoHoagies online for delivery?
Yes, you can order online at https://order.primohoagies.com for delivery and pickup.
Does PrimoHoagies Houston offer catering services?
What nearby attractions can I visit when I'm at PrimoHoagies Houston?
Nearby attractions include Xtreme Nightlife, a bar and dance club; Washington Avenue, known for arts and entertainment; and The Cookshack, a barbecue restaurant.
Are there convenient nearby locations for banking when visiting PrimoHoagies Houston?
Yes, SouthState Bank, Integrity Bank, and Independent Financial are nearby to assist with banking needs.
What services are available nearby PrimoHoagies Houston for personal care?
Nearby personal care services include Supercuts for haircuts and The Lash Lounge for eyelash services.