Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Horizon City Horizon Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.8
665 reviews
5 stars
363
4 stars
101
3 stars
46
2 stars
35
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the wings while others received cold or poorly prepared items.
Service Speed
Many reviews highlighted slow service and long wait times for orders, often exceeding the estimated preparation time.
Customer Service
There were numerous complaints about rude or unhelpful staff, with some customers experiencing issues with order accuracy and management responsiveness.
Sanitation Issues
Several customers noted concerns about cleanliness and food safety, including unsanitary conditions and foodborne illness.
- SHSamuel HernandezDec 10, 20251.0Terrible food quality on deliveries. As if they dont care. Absolute waste of cash establishment. 0 0 0
- TTTomas ToviasDec 6, 20255.0This place fast and efficient and the food is excellent
- IJIvan juradoNov 12, 20255.0Good for Wednesday dinner.
- JSJames SilvaOct 29, 20254.0Their wings are always on point but the fries are disrespectfully small/ fried to a crisp
- CGClarivel GarciaAug 31, 20251.0Placed my order in the app...after finalizing order it said the time it would be ready. I had parked in front of the restaurant when I placed my order, I was close by the restaurant. Figured it wouldn't take long if I waited the 15-20 minutes for my order to be ready. As I was seating in my vehicle waiting for my order, I saw the staff goofing around. The first red flag. I went into the restaurant to get my order gave the name of order paid my order, but the kid went back to the kitchen to ask for my order and the rest of the kids in the back all clueless said no order my that name. He came back and said it would be another 10 minutes for it to be ready. Second red flag. I went back to my vehicle to wait. Major red flag, As I was seating in the vehicle I saw a staff member exiting the restroom buttoning his shirt and touching his hair and went back to the kitchen to cook. I was so disgusted knowing I had paid for my meal and share that meal to my family. But I still had hope that someone else cooked my food. Got my order after waiting for 30 minutes. When I got home started eating the food, ALL my food was cold. That was the final blow. Please don't spend your hard earned money with this mediocre restaurant.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop offer?
Wingstop offers classic and boneless chicken wings as well as tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot, along with hand-cut, seasoned fries and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
What are the opening hours of Wingstop Horizon City Horizon Blvd?
Wingstop is open daily from 10:30 AM to 12:00 AM.
Does Wingstop Horizon City Horizon Blvd offer delivery and carryout services?
Yes, Wingstop offers both delivery and in-store pickup with options like same-day delivery and no-contact delivery.
Is there a drive-through service available at this Wingstop location?
No, Wingstop Horizon City Horizon Blvd does not have a drive-through service.
What payment methods are accepted at Wingstop Horizon City Horizon Blvd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I order from Wingstop Horizon City Horizon Blvd online?
You can order online for carryout or delivery at https://www.wingstop.com/location/wingstop-1248-horizon-city-tx-79928/menu or via their Wingstop app on iOS and Android.
Where is Wingstop located in Horizon City?
Wingstop is located at 13855 Horizon Blvd, Ste C & D, Horizon City, TX 79928.
Are there any fitness centers near Wingstop where customers can work out before grabbing a meal?
Yes, Resilience Fitness Studio is nearby, offering a convenient spot for customers to exercise before or after dining at Wingstop.
Which local salons are near Wingstop if I want to freshen up before a meal?
Nearby salons include Trnd Setters Barbershop, LV Nails and Spa Horizon, Freddothebarber, and Albert_the_Barber, great options for grooming or spa services near Wingstop.
What other restaurants are close to Wingstop for a variety of dining options?
Nearby restaurants include Bamboo Hat Express (Vietnamese), Pho Bowl Horizon (Vietnamese), Sunny's Sushi (Japanese), Don Carbon (Mexican and burgers), Mariscos Culiacan (Mexican and seafood), Peter Piper Pizza, and Taco Bell.