Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,844 reviews
5 stars
814
4 stars
398
3 stars
269
2 stars
82
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with specific complaints about soggy fries and incorrect items.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall staff training.
Atmosphere
While some customers enjoyed the family-friendly environment, others noted cleanliness issues and a chaotic atmosphere.
Inconsistency
Feedback indicated that service and food quality varied significantly, leading to a perception of inconsistency at this location.
- OCOrlando Cuellar1 day ago1.0How do you manage to miss half of the order in the bag it sucks coming home an having the order missing items 👍
- FIFabiola IturraldeOct 16, 20252.0Ordered a spicy McCrispy and they didnt put any sauce🙄 theres always an issue with the order
- PMPaulina MurgvaldezOct 14, 20251.0Super bad service third time I go to buy coffee and it’s all cold then they go reheat at microwave asked why she does that the machine hasn’t been working told her thats not right why would they sell coffee like that then said talk to cathy the manager since she is the one that doesn’t want to fix it I was like wow how unprofessional the lady just walked away!! Avoid this location Eastlake and Darrington is much better
- MGMario GALARZAOct 5, 20251.0Sunday Day shift don't care about the customers
- EVEPTRockSteady VidsSep 28, 20254.0It's McDonald's you get what you get lol they try there best with how busy they get.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 13990 Horizon Blvd?
McDonald's at 13990 Horizon Blvd is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight at the Horizon Blvd McDonald's.
Does McDonald's at Horizon City offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 10:59 PM through various options including same-day and no-contact delivery.
How can I place an order for pickup or delivery at this McDonald's?
You can order via the McDonald's App available on Apple and Android devices or through the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Horizon Blvd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location support curbside pickup?
Yes, curbside pickup is available along with delivery and no-contact delivery services.
What nearby restaurants can I visit before or after eating at McDonald's?
Nearby options include Panda Express for Chinese food, Champions Burger for more burgers, and Rositas Flautas for fast food and local flavors.
Are there any nearby coffee shops close to McDonald's on Horizon Blvd?
Yes, Starbucks is nearby if you want to grab a coffee or a snack before or after your meal at McDonald's.
Which nearby stores can help if I need phone or telecom services near McDonald's?
You can find several mobile phone retailers nearby including AT&T Store, T-Mobile Authorized Retailers, Victra Verizon Authorized Retailer, and Cricket Wireless Authorized Retailer.
Does McDonald's at Horizon Blvd provide WiFi for customers?
Yes, this McDonald's location offers WiFi for customers to use while dining in or visiting the restaurant.