Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others reported issues with freshness and preparation.
Service Speed
Service speed is inconsistent, with several customers experiencing long wait times for their orders.
Staff Attitude
Staff friendliness is frequently praised, but there are complaints about unprofessional behavior and lack of customer service skills.
Cleanliness and Maintenance
The establishment is noted to be in need of maintenance and cleanliness, with some customers reporting a run-down environment.
JJ
Jetman
4 days ago
3.0
Passing through and needed a dipped cone. Too bad this store did not have the cherry dipped cones. We did get a traditional dipped cone and an Oreo blizzard. The ice cream didn’t seem as thick as it should have been. Drive through employee was nice. The wait was a little long but they looked short staffed.
LM
Lee Martin
Dec 17, 2025
1.0
Stopped to get a bite and sign said open till 9pm but they was closed up. If they don't want to serve customers then close the doors..
SC
Samuel Crawford
Dec 16, 2025
5.0
Hot and Fresh! Stopped here on the way back to Fort Worth. Burgers were so tasty.
TF
Tino Foster
Oct 28, 2025
2.0
I called my order in at 7pm this evening , got to the window at 7:15 pm still had to wait 10 minutes. My order had not been started, when I get to the window the person asked me if I had asked for cheese on my dude sandwich. I said yes but I also asked for cheese on my other sandwich and my tater tot’s. Needless to say I got cheese on the dude and nothing else. And the attendant asked me if I wanted to pay for more cheese. I was tired of waiting at that point. I live in hooks and visit tgis store regularly and this is the only time I ever thought a negative review was in order
KP
Katie P.
Oct 18, 2025
5.0
The atmosphere was so friendly and the team worked extremely well together. Everyone was pleasant and the food was quick and hot!!!
What are the operating hours of Dairy Queen in Hooks, TX?
Dairy Queen in Hooks, TX is open every day from 10:30 AM to 9:00 PM.
Where is Dairy Queen located in Hooks, Texas?
Dairy Queen is located at 711 Main St, Hooks, TX 75561-5168, USA.
How can I contact Dairy Queen in Hooks for orders or inquiries?
You can contact Dairy Queen in Hooks by phone at +1 903-547-1194.
Can I order Dairy Queen menu items online for pickup?
Yes, you can place an online order for pickup at Dairy Queen in Hooks through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14213/.
Does Dairy Queen in Hooks have a website where I can find more information?
Yes, you can visit their website at https://www.dairyqueen.com/en-us/locations/tx/hooks/711-main-st/14213/ for more details.
Are there any nearby coffee shops where I can enjoy a drink before or after visiting Dairy Queen?
Yes, Cactus Cones is a nearby coffee shop offering shaved ice and desserts, perfect for complementing your visit to Dairy Queen.
Where can I find car repair or tire services near Dairy Queen in Hooks?
Hooks Tire Services and hooks tire service are nearby places providing tire repair and automotive services close to Dairy Queen.
Is there a laundromat or dry cleaning service near Dairy Queen in Hooks?
Yes, Dirty Laundry offers laundromat and dry cleaning services close to Dairy Queen's location.
Are there any gas stations or truck stops near Dairy Queen in Hooks for travelers?
Hooks Truck Stop, Texaco Hooks, CAT Scale, DK Gas Station, Exxon, and Texaco Station Hooks are nearby gas stations and truck stops conveniently located near Dairy Queen.
What types of food options are available nearby Dairy Queen in Hooks besides ice cream?
Nearby dining options include Tastee House (fast food), Sonic Drive-In (American fast food), Krispy Krunchy Chicken (chicken restaurant), and Shaved Madness for a variety of meals and treats.