Pizza Hut

4.0
257 reviews
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Business Details

801 19th St, Hondo, TX
78861, United States
(830) 426-3391
https://locations.pizzahut.com/tx/hondo/801-19th-st
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 801 19th St in Hondo, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
801 19th St, Hondo, TX
78861, United States

Hours

Reviews

4.0
257 reviews
5 stars
136
4 stars
53
3 stars
28
2 stars
14
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and lack of attention to orders.

Food Quality

While many praised the pizza and wings, there were complaints about overcooked items and incorrect orders.

Cleanliness

Some reviews highlighted cleanliness issues, particularly in the restrooms and dining area.

Staff Attitude

Feedback varied on staff demeanor, with some customers noting friendly service while others experienced rudeness or indifference.

Dine-In Experience

Dine-in experiences were mixed, with some enjoying the atmosphere and service, while others faced delays and lack of attention.
  • KQ
    Kayla Quintanilla
    Oct 28, 2025
    5.0
    Food was amazing; we got food to go. Donna was super polite and helpful.
  • PK
    Patrick Kahn
    Sep 12, 2025
    1.0
    The worst service of any restaurant I have ever been in. Ordered online. The order indicated it would be done in 15 minutes. When I arrived the web page said it was ready, so I went in and was told it would be another 15 mins and then the worker just walked off. While I was waiting for 22 minutes, one of the patrons got up from her table and had to go and get her own tea that was still sitting in the machine behind the register. More patrons came in with online orders and were told to sit and wait. When they called my name I picked up the cold pizza boxes and boneless wings. I told the lady at the register that I was appalled at the lack of service and the late order and she said "OK, have a great day" and walked off. They appear to be understaffed and very un-empathetic. I will take my business elsewhere.
  • AZ
    Adam Zapata
    Sep 8, 2025
    1.0
    Walked in to order and he said he was alone and ordered us to sit down. He came to take our order and seemed extremely agitated, annoyed and bothered. He didn’t offer us menus or ask what we wanted to drink. He then asked us if we wanted it to go and when we said we were dining in he threw up his hands and walked off.
  • SB
    Sharon Blevins
    Aug 27, 2025
    5.0
    Love it when we find a "dine in" Pizza Hut. This one was clean and had the tiffany light shades. The service was great. We had a supreme pizza and it was loaded and cooked just right. We will be back.
  • BS
    Brittany Sanchez
    Jun 29, 2025
    5.0
    If you are wanting delicious pizza, clean tables and a friendly staff look no further than Pizza Hut in Hondo. The food is fantastic and the cheese is stretchier than your pants will be after eating 3 (or 8) slices. The wait time is fair as everything is made fresh, parking is plenty and the staff always have a smile. ⭐️5 stuffed crusted stars.
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Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Hondo, TX?

Pizza Hut is located at 801 19th St, Medina, Hondo, TX 78861.

What are the regular opening hours for Pizza Hut in Hondo?

Pizza Hut is open Monday to Thursday from 11:00 AM to 10:30 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:30 PM.