Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,180 reviews
5 stars
498
4 stars
226
3 stars
217
2 stars
81
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate preparation of food.
Speed of Service
Customers frequently noted long wait times for both drive-thru and in-store orders, with curbside service often taking longer than expected.
Food Quality
While some reviews praised the food as hot and fresh, others reported cold items and dissatisfaction with portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and the overall dining area.
- MCMario CNov 3, 20255.0Food was great nice and hot when I got it. Love the fact that my kids can play for a bit after they finish eating in the inside playground. Would recommend to family and friends.
- JLJulie LymanOct 1, 20255.0Loved it yesterday,my friend had me take her there...We had a very good time
- KTKayla TeagueOct 1, 20253.0The person that hand your food to ya in the drive-through, was rude and have absolutely no customer service or people skills.. and my nuggets were cold
- CBChris BrewerSep 30, 20255.0It was good for mc ds
- MBM BSep 26, 20251.0We went to McDonald's a few days ago ordered the Mac Combo Meal the burgers barely had any Mac sauce. Today ordered 2 of the Mac Combo asked if I could have extra Mac sauce the order taker was already rude & made sure to tell me I will have to charge you then ignored me. I advised if the burgers don't have sauce I will speak to a mngr. Sure enough barely any sauce & tge other had one squirt the size of a penny! I went to talk Mgr now she was nice but then I had to go back to ask knife & fork the same rude employee was hateful! I guess because he didn't get to charge me for the Mac sauce . It's sad we had to even ask & McDonalds make alot of money Mac sauce should not charge customers for a little extra sauce !!! We can already tell the buns are smaller than l2 years ago but now to be cheap Mac sauce is wrong. Then they force you to order Kiosk dirty machines & they will stare at you never bother taking your order thats not right! We shouldn't be forced to order via a Kiosk they had at least 10 employees sad the way they lack CONCIERGE SERVICE!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Hondo, TX?
This McDonald's location is open daily from 6:00 AM to 11:00 PM.
What are the delivery service hours for McDonald's at this location?
Delivery service is available Monday, Wednesday through Sunday from 7:00 AM to 9:59 PM, and Tuesday from 7:00 AM to 8:09 PM.
Does this McDonald's offer a drive-thru service? If so, during what hours?
Yes, the drive-thru is open every day from 6:00 AM to 11:00 PM.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or order online using their delivery URL.
What payment options are accepted at McDonald's in Hondo?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Hondo offer curbside pickup?
Yes, this location provides curbside pickup as part of their pickup and delivery services.
Are there nearby coffee shops close to McDonald's where I can grab a coffee?
Yes, there are two nearby Starbucks locations and Silver Creek Specialty Meats and Gourmet Coffee close to McDonald's where you can enjoy coffee.
What other fast food restaurants are near this McDonald's to consider for different dining options?
Nearby fast food options include Golden Chick and Taco Bell, offering different menu choices close to McDonald's.
Are there any hotels nearby if I am visiting Hondo and want to stay close to McDonald's?
Yes, several hotels are nearby including Hondo Inn, BEST WESTERN Hondo Inn, Executive Inn Hondo, Hondo Executive Inn, and Regency Inn Hondo.
What services and amenities does this McDonald's location offer to customers?
This McDonald's offers DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.