Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted cold, undercooked, or poorly prepared food, with specific complaints about items like burgers, fries, and shakes.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty equipment and trash, contributing to an overall negative dining experience.