When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Highland Village. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While many praised the wings and fries, there were complaints about overcooked wings and soggy fries.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted by several customers.
Cleanliness
Some reviews noted cleanliness in the restaurant, while others mentioned dirty tables and unsanitary conditions.
Customer Support
Customers expressed frustration with the handling of complaints and refunds, indicating a lack of effective customer service.
RR
Rosa Rodriguez
Feb 20, 2026
1.0
Hola buenas noches gerente kisiera poner un completo xk mi hijo hiso una orden pero se ekiboko en lugar de pedir chiken wings pidió bonles entonces yo hablo para cambiar mi orden y la señorita mariana dice k esla manger me dijo no puedo tu orden est lista cuando mi pedido no tiene ni 15 minutos k lo hice ahora le dije te voy apagar cual es el problema y me dijo k no puedes entiend3 de mi parte kiero reportarla x mal servicio y desde ahoryta digo mis respetos par el manager Eligió de león discúlpame k mal trato dio esa tal mariana se supone el cliente lo k pida y me asen pensar k esas solo me las calentaron y kiero mi dinero par atrás yo no pago x comida recalentada no soy nueva en eso
NN
Nenerii
Jan 14, 2026
1.0
These folks will close on you 30 minutes before they do despite advertised as open
MJ
myrna javier
Dec 19, 2025
5.0
I'm a chicken wing lover. And wingstop always delivers my favorite crispy garlic parmesan flavored wings. There are other spicy, hot and juicy flavors to choose from. And their seasoned fries are one of the best (addicting) sides that goes with the combos.
GG
GABRIEl
Dec 4, 2025
1.0
terrible service. the manager is a hateful. I hope I don't come back in that stupid place.
SG
Shatriece Gleese
Dec 4, 2025
3.0
The food was great but the girl at the front counter has very bad attitude problem! There is no reason to catch an attitude & scrunch up your face because you misheard the name I gave. Customer service is definitely a ZERO!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Highland Village?
Wingstop Highland Village is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
Does Wingstop Highland Village offer delivery and pickup options?
Yes, Wingstop Highland Village offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop Highland Village wings through a mobile app?
Yes, you can order via the Wingstop app available on both iOS and Android platforms.
What flavors of wings does Wingstop Highland Village offer?
Wingstop Highland Village offers over 11 iconic wing flavors, including Lemon Pepper and Original Hot, all cooked to order.
Where is Wingstop Highland Village located?
Wingstop Highland Village is located at 2230 Fm 407 Ste 290, Highland Village, TX 75077, United States.
What payment methods are accepted at Wingstop Highland Village?
Wingstop Highland Village accepts American Express, Discover, MasterCard, and Visa.
Is there a drive-through service available at Wingstop Highland Village?
No, Wingstop Highland Village does not have a drive-through service.
Are there any pizza restaurants near Wingstop Highland Village?
Yes, Palios Pizza Cafe is nearby if you or your guests want a pizza option close to Wingstop.
What shopping centers are located near Wingstop Highland Village?
Highland Village Town Center is a nearby shopping center where customers can shop before or after enjoying Wingstop wings.
Are there any fitness centers close to Wingstop Highland Village?
Yes, Snap Fitness and Planet Fitness gyms are nearby, allowing customers to combine fitness and food plans conveniently.
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