Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned cold food, incorrect items, and overall dissatisfaction with the quality of meals.
Staff Performance
While some staff were praised for their friendliness, others were criticized for being unprofessional and unhelpful.
Management Concerns
Several customers expressed frustration with management's lack of control and responsiveness to issues.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and praised specific staff members for their excellent service.
MM
mimi
5 days ago
5.0
Customer service always on point and very welcoming the team is always wonderful and helpful
AL
Ana Lerma
Feb 17, 2026
5.0
Food was good. Atmosphere was excellent and service as well. They were playing good music. The place was clean. I hope they keep it that way.
GA
Gladys Alanis
Feb 14, 2026
1.0
Literally the worst Whataburger location. Been at curbside for 20 minutes after quoted time. Bad management. Do better!
GN
gabo nieto
Feb 12, 2026
5.0
Excelente servicio, equipo de trabajo bilingue, buen trato al cliente, todo rápido y en excelente condiciones, excelente ubicación, ya que se encuentra cercas del puente internacional Donna tx.
LA
Luis Del angel
Feb 4, 2026
5.0
Simplemente lo que es un establecimiento de comida rápida y cumple todo ...
What are the operating hours of Whataburger in Hidalgo, TX?
Whataburger in Hidalgo, TX is open 24 hours a day, 7 days a week.
Does this Whataburger location offer pickup and delivery services?
Yes, this Whataburger location offers in-store pickup, curbside pickup, and delivery services.
Where is the Whataburger located in Hidalgo?
The Whataburger is located at 3120 S Jackson Rd, Hidalgo, TX 78557, United States.
Can I order Whataburger's menu online?
Yes, you can order online at https://whataburger.com/menu?unitNum=1082 to enjoy your favorites just like you like them.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts made to order using 100% pure beef on a toasted five-inch bun.
Does this Whataburger location have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms.
Are there other fast food options near this Whataburger?
Yes, nearby options include McDonald's, Wingstop, Dairy Queen, and Subway for a variety of fast food choices.
What nearby places can I visit for coffee before or after my meal at Whataburger?
You can visit Starbucks nearby for coffee and cafe beverages before or after your Whataburger visit.
Are there services nearby if I need a car wash after dining at Whataburger?
Yes, GO Car Wash is located near Whataburger for convenient car cleaning services.
Is parking available at Whataburger and nearby establishments?
Whataburger offers free parking lot access, and nearby places like 7-Eleven and Stripes also provide convenient parking options.
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Certified March 01, 2026Yext Knowledge Graph
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