McDonald's

2.9
2028 reviews
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Business Details

8300 S Stemmons Freeway, Hickory Creek, TX
75065, United States
(940) 321-0728
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 S Stemmons Freeway, Hickory Creek, TX
75065, United States

Hours

Reviews

2.9
2,028 reviews
5 stars
542
4 stars
335
3 stars
287
2 stars
165
1 star
699

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold or old food, with several instances of missing items or incorrect orders.

Cleanliness

The restaurant and bathrooms were often described as dirty, with some customers noting unsanitary conditions.

Management Issues

Several reviews mentioned unprofessional behavior from management, contributing to a negative customer experience.

Inconsistent Experience

While some customers praised friendly service and good food, many others had consistently negative experiences, indicating a lack of reliability.
  • TS
    Trinity Swagerty
    1 day ago
    1.0
    Tried to come after work as it was still open and was told it’s closed. Maybe update your hours..
  • KS
    Keegan Seybert
    5 days ago
    1.0
    The Entire store sucks, Not because of the business strictly the employees, I've come at 6 different times of a day, time of a week, The food has been cold, Consistently missing items, I've never had a full warm meal, And everyone seems so rushed, when the store has nobody, Especially when its empty and there's consistent mistakes and error, the location needs to be re-evaluated
  • ER
    Emily Raney
    Nov 15, 2025
    1.0
    I have tried to come to this mcdonald’s SOOOOO many times and i’ve literally seen several people inside and they never take my order in the drive thru. All i want is a mcdouble to cure my hunger after my 12 hour shifts but this location makes it impossible. Don’t come here between the hours of 2am-5am because it will be a huge waste of time. I’m very disappointed and i am NOT mclovin it.
  • CJ
    Camila Jimenez
    Oct 31, 2025
    1.0
    10/30/25 Si tan solo pudiera ponerle 0 estrella lo aria pase alas 11 pm y me dijieron que me esperara un rato y la mujer fue muy grosera al decirlo y no me atendió espere 30 minutos y no me atendió
  • NN
    Natalie Norris
    Oct 16, 2025
    1.0
    I stopped at Mcdonalds to eat. This was first time and my last. I waited 10 min to order. The black men argued over who would take my order. One said "take their order" the other one said "na man, you take their order" the drinks were flat. The counter tops by the fountain drinks were messy with drinks spilled all over the counter and trash everywhere. I will not be back! It doesn't even deserve a star, but i have to give it. It is what it is.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 8300 S Stemmons Freeway, Hickory Creek, TX?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery including same-day and no-contact delivery services.