McDonald's

2.9
2044 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 S Stemmons Freeway, Hickory Creek, TX
75065, United States

Hours

Reviews

2.9
2,044 reviews
5 stars
550
4 stars
338
3 stars
289
2 stars
166
1 star
701

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during late-night hours, with some experiencing waits of over 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly packaged food.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, particularly from management.

Food Quality

Feedback on food quality was mixed, with several customers receiving cold or old food, while others enjoyed their meals.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary conditions.
  • AC
    Amado Cruz
    1 day ago
    2.0
    Son amable.. lo único que yo pidiera que arreglaran que las órdenes salieran más rápido 🤔
  • CG
    Cole G
    Dec 30, 2025
    5.0
    Very quick, everyone is super kind, and the food is incredible and cheap.
  • FE
    Fanny Ecker
    Dec 24, 2025
    1.0
    Takes wayyyy too long
  • AA
    Andres
    Dec 16, 2025
    1.0
    Visited this McDonald’s on 12/16/25 around 7:00 PM and had one of the most frustrating customer service experiences I’ve had anywhere. I approached the manager on duty (with dreadlocks) to raise a legitimate concern, and he barely acknowledged me at all. Instead of listening or acting like a professional, he was too busy gossiping, joking around, and messing about with teenage coworkers. I was left standing there feeling ignored and dismissed, like my time and concern meant absolutely nothing.
  • XX
    xDreamthx x
    Dec 3, 2025
    1.0
    Went through drive thru at 9pm last night. Service at the speaker placing order was fine but the wait time was insane. There were 3 cars ahead of us and I could hear and see the guy working the 2nd windows hollering and laughing with someone else. Then it sounded like a party with alot of loud laughing. Tried to see name tag but no one was in uniform or had name tags. Very disappointed in the service last night. Another car behind us left and went to Taco bell....wished I would have done the same...our food and fries were cold.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 8300 S Stemmons Freeway, Hickory Creek, TX?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery including same-day and no-contact delivery services.