Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold and poorly prepared food, with many noting that items were missing or incorrect.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Speed of Service
Many customers expressed frustration over slow service, particularly during late-night hours, with long wait times reported consistently.
TW
Todd Wiseman
2 days ago
1.0
The last straw!
The service here sucks! Too many times they are slow, out of tea, cannot follow the drink I customized and just uneasy.
Today I asked for unsweetened tea with lemon and Splenda but was handed an empty cup?? When I asked i was told no lemon but when I asked about tea since there was none at the self serve area, I was told they only had sweet tea. Then when I opened my bag, I found the Splenda packets. WT?
I also HATE trying to park as folks entering the drive thru frequently block the parking spots. Getting out xan be a hassle when wanting to go north since it's a busy traffic corridor and cars backup at the intersection and dont leave a gap to get out. I frequently have to pull out by Qwik Kar so I can pull out into the left lane.
I only come for breakfast because my child insists.We WERE a daily customer but that ends today! We will go to Jack or WhatABurger instead! At least I get what we order and get out onto the street without issues!
And to McDonalds management, do not ask me to contact your customer service. They NEVER do anything to fix the issues at this location. We had been coming here for years and I have seen zero improvement. Since COVID, this is the worst location you have.
CC
Christina
Feb 25, 2026
4.0
Service is amazing now. Frappes need to be filled to brim. They used whip cream to cover up missing Frappe. Not a deal breaker but does add up wit that and the other dri ks they do that with. Give them another chance at this location if you havent been lately.
WW
WillyT
Feb 18, 2026
3.0
I have been a dasher and have picked up from this location and I also have been a customer as well, I have seen positive changes at this location in the past 3 months service is kinda slow for mickey'ds
But it's fresh!!!!! And they are honestly working on the customer service/friendliness and will give you an honest smile 😃
AF
Antonio Fernandez
Feb 18, 2026
1.0
Ordered a #2 on their breakfast menu but it smelled funky and tasted bitter. Definitely spoiled.
Tried to call them to warn them but their phone line is disconnected. Super sus.
JD
Jessica Dickson
Jan 14, 2026
1.0
Manager is rude. They wouldn't open breakfast until a hour after my online order and well , in the drive through , they literally shut the lights off and refused to give me my order when it was filled threw the app. I waited over a hour to get my order and the lady at the counter, did it.I tipped her five dollars because the manager wouldn't come out of the back office
What are the hours of operation for McDonald's at 8300 S Stemmons Freeway, Hickory Creek, TX?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery including same-day and no-contact delivery services.
Can I use the drive-through at this McDonald's location?
Yes, the drive-through is open 24/7 at this McDonald's.
What payment options are accepted at McDonald's in Hickory Creek?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food on my smartphone?
You can use the McDonald's App available on iOS and Android, or order online via their delivery URL.
What kind of services does this McDonald's location offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Starbucks for coffee, Texas Health Breeze Urgent Care for medical needs, or IHOP for breakfast and brunch.
Are there any gas stations near McDonald's where I can fuel my car?
Yes, Chevron, Exxon & Mobil Stations, 7-Eleven, and Circle K are nearby gas stations and convenience stores.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Burger King, Wendy's, Chick-fil-A, Popeyes, Jack in the Box, and Chipotle Mexican Grill.
Is there a hospital or emergency care center near McDonald's in Hickory Creek?
Yes, City Hospital Emergency Care Center is nearby, providing emergency room services.
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