Subway

3.8
386 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hempstead Subway® Restaurant at 2000 FM 1488 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2000 FM 1488, Hempstead, TX
77445, United States

Hours

Reviews

3.8
386 reviews
5 stars
185
4 stars
84
3 stars
33
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from older female employees, leading to a negative customer experience.

Food Quality

Customers frequently reported issues with the freshness of ingredients, including wilted vegetables and improperly made sandwiches.

Order Accuracy

Many customers experienced problems with incorrect orders, both online and in-store, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty food preparation areas and a lack of hygiene practices among staff.

Staff Training

There were complaints about untrained staff and poor management, resulting in slow service and mistakes in order preparation.
  • TS
    Tajinder Singh
    Jan 2, 2026
    1.0
    This Subway location is terrible. There are two older women who work there—one is the manager—and both are extremely rude. The manager and the other employee were disrespectful and unprofessional. The meat and vegetables did not seem fresh at all. I will never go back and I advise others to avoid this place.
  • GS
    Gabriel Silva
    Nov 28, 2025
    1.0
    Placed an online order at 12:00 PM, and it said it would be ready by 12:30 PM. I arrived at 12:52 PM and the sandwich still wasn’t ready. On top of that, they made the sandwiches wrong — they didn’t even add the cheddar cheese I paid for. Every time I come to this location, the older woman working here always has a bad attitude toward customers. If you’re having problems at home, leave them at home — and if you hate your job, find another one. Customers are the reason you have a job in the first place. Very disappointing experience today on 11/28/25 at 12:52 PM.
  • TB
    Terry Bellinger
    Nov 24, 2025
    5.0
    Sammich and customer service is great
  • SB
    Savannah Battenfield
    Nov 16, 2025
    1.0
    there were 2 old ladies working the day we came 11/16 at 2:30pm. They were so rude, complaining the whole time they were making sandwiches. We ordered on the app at 2:15, it said our order would be ready by 2:30. We walked in at 2:30 and we asked them about it and they haven’t even started the order. They can’t read, they asked me if there was no cheese on one of the sandwiches when on the online order ticket it said no cheese. They weren’t going to toast our sandwiches untill we asked if they were gonna toast them. The ticket said cheese on 2 sandwiches and one with no cheese. We asked if a sandwhich had cheese on it and they said no the ticket says 1 sandwhich with cheese and 2 without. They clearly can’t read. They were so rude, we said it was fine and they didn’t have to put cheese on it, then the old lady raised her voice and yelled at us what cheese after we said no cheese was fine. They need to be fired and not go back. They need to get their attitudes checked.
  • AF
    Alberto Feliz
    Nov 9, 2025
    5.0
    I M feeling that the bread its not toasty enough and its not enough food forvthe price

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hempstead, TX?

It is located at 2000 FM 1488, Waller, Hempstead, TX 77445.

What are the operating hours for this Subway restaurant?

Monday to Friday from 8 AM to 10 PM, and Saturday to Sunday from 9 AM to 9 PM. The restaurant is closed on November 27, 2025, and December 25, 2025.