McDonald's

3.7
1704 reviews
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Business Details

2100 FM 1488, Hempstead, TX
77445, United States
(979) 826-9884
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 FM 1488, Hempstead, TX
77445, United States

Hours

Reviews

3.7
1,696 reviews
5 stars
691
4 stars
391
3 stars
286
2 stars
110
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted issues with preparation and taste.

Cleanliness

Several customers mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
  • PB
    Paul Bundick
    2 days ago
    2.0
    They used to have great drive thru service, Now it's way slow because of new management. Actually had a manager take food to his girlfriend and was visiting while holding up the drive thru. 🚗 Wow they pulled me up behind them to wait on the $5.50 special then started serving food to customers behind me!! I had to turn off my car go inside to get my order.
  • AT
    Anthony Trujillo
    Jan 3, 2026
    5.0
    I stopped by for breakfast. The service was incredibly fast. The young man at drive-thru was very friendly and polite, and provided excellent customer service.
  • MM
    m mcdonald
    Dec 29, 2025
    1.0
    Poorest excuse for a McDonald's that I have ever seen. No service. Couldn't care less if you stood all day waiting to order. Thanks
  • RT
    Robyn T
    Dec 14, 2025
    1.0
    Health safety concerns big time! The store manager has asked the cashiers at the drive-thru window to build french fry boxes in between customers. They're handling the boxes that have direct contact with your food while also handling money and people's personal credit cards. It's disgusting! The least they could do is give them gloves. I asked the manager at the time about it and they told me that's what the store manager has asked them to do. I wouldn't trust the food safety here.
  • LA
    Liza Alabi
    Dec 7, 2025
    1.0
    Very very very slow service. So many staff here but they are working freaking slow. Order just one food and drink, have to wait forever. This is not fast food. It’s like the making the food from starch. They just busy making food for drive thru. While customer inside waiting forever. It’s not like no staff. They have like 9 staff in there. One order waiting for 30 minutes. Even the other customer next to me, waiting for his ice cream order taking forever to make it. Avoid this place!!
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Hempstead, TX?

McDonald's in Hempstead, TX is generally open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.