McDonald's

3.7
1682 reviews
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Business Details

2100 FM 1488, Hempstead, TX
77445, United States
(979) 826-9884
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 FM 1488, Hempstead, TX
77445, United States

Hours

Reviews

3.7
1,674 reviews
5 stars
680
4 stars
388
3 stars
285
2 stars
109
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor order accuracy.

Cleanliness

Mixed feedback on cleanliness; some found the location clean, while others reported dirty tables and restrooms.

Food Quality

Food quality varied significantly, with some customers enjoying fresh meals while others complained about cold or poorly prepared items.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Management Issues

Several reviews highlighted poor management practices, including staff training deficiencies and unprofessional behavior.
  • MS
    Maribel Seets
    2 days ago
    1.0
    So first I placed a mobile order when I got to the drive through I gave him the code and he said he wouldn’t find the order and that I would have to reorder. I told him I had already been charged for it. And he didn’t say much he just stayed silent and I kept waiting but no answer so I pulled up to the window and I showed him my order on the app and he just said I’ll have to cancel and reorder. First I said I didn’t know how to cancel it and he offered no help, eventually I figured it out and reordered with him. He was expecting me to back around and order but still let me order there. Once we moved up we got out drinks and happy meal and the guy there told us to move up to the next drive through spot way up front. We sat there for a good while finally my husband went inside to see check on our meals. They told him they didn’t even know we were waiting on food. Fortunately they made it fast then but the whole thing was so annoying and time delaying.
  • TD
    Talihia Davis
    3 days ago
    1.0
    Absolutely horrible. Never can get food at night due to them being understaffed and they close early due to this. Never coming again.
  • JM
    Jess M.
    Nov 11, 2025
    5.0
    Just visited this location and was greeted by a young man that was so nice! He brought my food and said he appreciated me and to have a good night. Great job!
  • WB
    Wade Bynum
    Nov 9, 2025
    3.0
    Extremely busy McDonald's. The workers were working hard, but place was understaffed for the morning rush. Breakfast platter was good.
  • TH
    Tatumn Hyden
    Oct 28, 2025
    1.0
    When someone says extra something they seemingly can’t comprehend that because they never do it.
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Hempstead, TX?

McDonald's in Hempstead, TX is generally open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.