McDonald's

3.9
1003 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1005 Austin St, Hempstead, TX
77445, United States

Hours

Reviews

3.9
1,003 reviews
5 stars
459
4 stars
226
3 stars
165
2 stars
60
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and rude staff, particularly during drive-thru and evening shifts.

Food Quality

Feedback on food quality was mixed, with several complaints about cold or improperly prepared items, while some praised the freshness of certain menu items.

Cleanliness

The restaurant was noted for its cleanliness, with several reviews highlighting well-maintained facilities.

Customer Experience

While some customers had positive experiences with friendly staff, others expressed frustration with poor service and long wait times.

Mobile Ordering

Issues with mobile orders were frequently mentioned, including incorrect orders and lack of support when problems arose.
  • EM
    Eduardo Mayea
    3 days ago
    5.0
    Un muy lindo lugar servicio muy excelente me lleve un ICE MOCHA y me lo dieron excelente atención muy buena
  • MP
    Mark Pantak
    4 days ago
    1.0
    I finally gave up! Attempted to use the app to get an egg McMuffin on special, not available at this location? Ok switch to a sausage burrito 🌯 and I spent over 10 minutes and could NOT get the app to accept my order? Well, on to the next fast food place? Hope their app works?
  • CK
    C. K.
    Nov 13, 2025
    2.0
    They are very stingy with the frappes. Every time I have gotten one from this location it is never full. I've never seen another do this. Dang $5 and they can't even give you a full one. Ridiculous.
  • LR
    Leroy roman
    Nov 4, 2025
    1.0
    Would not recommend coming to this location. Made me park for the drive thru for the new frappe and was waiting for almost 30 minutes. Had to call them to ask about the frappe I was waiting for and had to wait another 10 minutes till they brought it out.
  • CG
    Caden Garcia
    Nov 4, 2025
    1.0
    This place is terrible, terrible service and didn't even make the mobile orders properly

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hempstead, TX?

McDonald's in Hempstead, TX operates daily from 5:00 AM to midnight.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight.