McDonald's

3.9
1012 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1005 Austin St, Hempstead, TX
77445, United States

Hours

Reviews

3.9
1,012 reviews
5 stars
462
4 stars
227
3 stars
167
2 stars
61
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly from the drive-thru and mobile app.

Customer Service

Service quality varied significantly, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Food freshness and quality were inconsistent, with complaints about cold items, incorrect orders, and food safety concerns.

Cleanliness

The restaurant was generally noted for being clean, although some customers experienced issues with food handling.
  • CT
    Carolina Triana
    3 days ago
    1.0
    Pedimos unas bebidas , nomas dieron ala mitad y no era lo que pedimos y de pasada nos las cobraron caras más de el precio , siempre que vamos muy mal servicio están distraidas
  • TM
    Tawanda Mallard
    4 days ago
    1.0
    Terrible and rude employees should not talk to customers any kind of ways not satisfied and I will not be going back
  • AS
    Antonio Soria
    5 days ago
    5.0
    Pretty dang fresh food!!
  • JG
    Jose Garza
    Dec 24, 2025
    5.0
    Awesome customer service. Food was nice and hot. Friendly staff
  • TR
    Tammy Rogers
    Dec 4, 2025
    2.0
    They never get my order right. Order the bacon cheeseburger meal and get home to find no bacon on it. Not once, but three times. Order a Mcrib no pickle no onion, so sauce only and get home to find it has nothing on it. It's not that hard to read a screen. The ticket is right, but the food never is.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hempstead, TX?

McDonald's in Hempstead, TX operates daily from 5:00 AM to midnight.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight.