Taco Bell

Reviews

• JM

  Johnny Martinez

  Dec 27, 2025
  2.0
  Service gets a 1 star because there is no service you order your own food from a kiosk then some person tosses it on the counter and yells a number
• CW

  Claudio White

  Dec 19, 2025
  2.0
  During high traffic it is very hard to get in or out via vehical.
• PH

  Paul Horn

  Dec 9, 2025
  1.0
  If I could give no stars I would. $60 worth of food all wrong, ordered 12 tacos no lettuce for my kid who doesn’t eat lettuce. They all had lettuce on them, when I showed them they said sorry but only took off the lettuce off the top 4 from the case so when I checked it looked right. Everything else was overcooked or very sloppy thrown together. If you can’t handle the school rush then maybe close up shop. Very disappointed and won’t be going to this one again any time soon.
• AW

  Andrew Wadler

  Dec 6, 2025
  1.0
  This location messed up my order on Friday. Beef Crunchwrap Supreme had no meat. Wasn’t thrilled about that but it was too late to go back. I called and told them I had a problem with my order who could I speak with. The gentleman was super nice and wrote down for me, apologized, and gave me his name. Seemed like no big deal really. I went in today to pick it up and got the third degree from Emily. I was told the individual who took care of me wasn’t authorized to offer a remake on the item that was messed up. Honestly the customer service form the original person was fabulous and the service from Emily at time of pickup was awful. Emily was really ugly how she approached me basically saying he wasn’t authorized to do that so sorry I can’t give you a replacement item. I told her I am the customer if an employee should or shouldn’t have done something thats not my problem. My order was messed up and it was 7 bucks I’m not paying for a messed up order. Emily needs a lot of help on customer service and a smile wouldn’t hurt. I had my receipt, I had the name of who I spoke with, and it was appropriately logged for the other employees to know I called. Jordan you were fabulous and your service was fabulous. Five stars. Emily, you need a lot of help in customer service if I could give you a negative star I would. Awful experience for something that was a five star experience from Jordan.
• JM

  jodie milian

  Dec 4, 2025
  1.0
  They no longer put tomatoes in their tacos. I posted this on social media, corporate asked me what store this was? Its the Helotes store on 1560. When it closes , you will know why..

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