Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Helotes Subway® Restaurant at 12550 Leslie Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
When I arrived, there was a sign indicating the employee had gone to the restroom for a five-minute break. I completely understand and was not upset by this. However, the wait extended to approximately ten minutes, at which point the employee had already returned but the delay had still occurred.
Unfortunately, the issues continued with my order. My sandwich was prepared incorrectly, as it was missing mayonnaise and included olives that I did not request. Additionally, the sandwich was cold when I received it, which further impacted the quality of the meal. To add to the disappointment, I ordered an oatmeal raisin cookie but was instead given a white chocolate cookie.
While I understand that mistakes can happen, the combination of delays and multiple errors made this experience frustrating and disappointing
SM
Stephanie mob
Dec 16, 2025
1.0
I visited your store today and had a very disappointing experience. Two employees, a man and a woman, were working the counter, and it was evident that both employees had disabilities. It took over 30 minutes to prepare a single sandwich, and the process was extremely slow and disorganized.
My concern is not with the employees themselves. What was troubling was the complete lack of supervision, support, or management oversight. There was no manager or person in charge present to assist them, guide them, or step in when it was clear they were struggling. These employees were left alone without the structure or assistance they clearly needed, and that is unfair to them.
If an employer chooses to hire individuals with disabilities, which is commendable, it is their responsibility to ensure those employees are properly vetted, trained, and supported to succeed in their roles. Leaving them without oversight does not reflect inclusivity; it reflects neglect. Entry-level wages do not justify inadequate training or supervision, especially when employees are genuinely trying to do their best.
This situation reflects a failure in management, not in the employees. Unfortunately, because of this experience, I will not be returning to this location and will seriously reconsider visiting any other stores under the same ownership, which I understand may include multiple locations. I hope this feedback is taken seriously and used to improve conditions for both customers and employees.
BH
Brian Hogan
Oct 25, 2025
4.0
Small location inside Walmart. Don't expect subcrunch here as they seem to be always out or do not carry it
SF
Suheyli Figueroa
Feb 10, 2025
1.0
The bread always smells amazing when I walk into Walmart, but let me tell you—they’re clearly serving 4-inch subs and calling them 6 inches. When I pointed it out, they insisted it was 6 inches, but in reality, it was nowhere near that size.
DE
D E
Sep 6, 2024
5.0
Dominic was excellent and professional. This individual was quick and efficient in his sandwich, making artistry. Thank you! The store looked great well kept, and the food was precisely what I was expecting. A taste sensation thanks again. Have a blessed day.
Subway is located at 12550 Leslie Road, Helotes, TX 78023, inside Wal-Mart #3057.
What are the operating hours of Subway at this location?
Subway is open daily from 9:00 AM to 10:00 PM.
Does this Subway offer delivery service?
Yes, this Subway location offers delivery service for customer convenience.
Can I dine in or only take out at this Subway?
You can dine in at this Subway, as it serves dine-in customers along with take-out.
What meals are served at Subway Helotes?
Subway serves breakfast, lunch, and dinner at this location.
How can I order from Subway Helotes online?
You can order online quickly and easily through their menu link: https://subway.com/en-us/restaurant/58334-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=58334&utm_campaign=evergreen-2020
Does Subway Helotes offer catering services?
Yes, this Subway location provides catering services to assist with your event needs.
Is there a FedEx Office Print & Ship Center near Subway Helotes?
Yes, multiple FedEx Office Print & Ship Centers are nearby, convenient for shipping and printing needs before or after your meal.
What nearby services can I find near Subway Helotes for additional errands?
Nearby you can find Minute Key locksmith services, Blue Rhino Propane Exchange, Walmart Vision & Glasses optometry, and Jackson Hewitt Tax Service for various errands in one trip.
Are there entertainment or retail options close to Subway at 12550 Leslie Road?
Yes, Redbox kiosks for movie rentals and Walmart Supercenter Helotes for shopping are located nearby, which you can visit before or after your Subway meal.