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Subway

3.6
(103 reviews)

Business Details

12550 Leslie Road, Helotes, TX
78023, United States
(210) 695-5330
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Helotes Subway® Restaurant at 12550 Leslie Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12550 Leslie Road, Helotes, TX
78023, United States

Hours

Reviews

3.6
103 reviews
5 stars
40
4 stars
28
3 stars
9
2 stars
4
1 star
22
  • JC
    Jan Cloward
    Feb 26, 2026
    5.0
    I was impressed with the sandwich and there was no wait time.
  • JW
    Janey Wilson
    Jan 24, 2026
    5.0
    It was quick. Staff was friendly and engaged. It is in Walmart.
  • HH
    Heather
    Dec 30, 2025
    1.0
    When I arrived, there was a sign indicating the employee had gone to the restroom for a five-minute break. I completely understand and was not upset by this. However, the wait extended to approximately ten minutes, at which point the employee had already returned but the delay had still occurred. Unfortunately, the issues continued with my order. My sandwich was prepared incorrectly, as it was missing mayonnaise and included olives that I did not request. Additionally, the sandwich was cold when I received it, which further impacted the quality of the meal. To add to the disappointment, I ordered an oatmeal raisin cookie but was instead given a white chocolate cookie. While I understand that mistakes can happen, the combination of delays and multiple errors made this experience frustrating and disappointing
  • SM
    Stephanie mob
    Dec 16, 2025
    1.0
    I visited your store today and had a very disappointing experience. Two employees, a man and a woman, were working the counter, and it was evident that both employees had disabilities. It took over 30 minutes to prepare a single sandwich, and the process was extremely slow and disorganized. My concern is not with the employees themselves. What was troubling was the complete lack of supervision, support, or management oversight. There was no manager or person in charge present to assist them, guide them, or step in when it was clear they were struggling. These employees were left alone without the structure or assistance they clearly needed, and that is unfair to them. If an employer chooses to hire individuals with disabilities, which is commendable, it is their responsibility to ensure those employees are properly vetted, trained, and supported to succeed in their roles. Leaving them without oversight does not reflect inclusivity; it reflects neglect. Entry-level wages do not justify inadequate training or supervision, especially when employees are genuinely trying to do their best. This situation reflects a failure in management, not in the employees. Unfortunately, because of this experience, I will not be returning to this location and will seriously reconsider visiting any other stores under the same ownership, which I understand may include multiple locations. I hope this feedback is taken seriously and used to improve conditions for both customers and employees.
  • BH
    Brian Hogan
    Oct 25, 2025
    4.0
    Small location inside Walmart. Don't expect subcrunch here as they seem to be always out or do not carry it

Frequently Asked Questions About Subway

Where is Subway located in Helotes, TX?

Subway is located at 12550 Leslie Road, Helotes, TX 78023, inside Wal-Mart #3057.

What are the operating hours of Subway at this location?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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