Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Helotes, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12405 Bandera Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
829 reviews
5 stars
318
4 stars
169
3 stars
106
2 stars
67
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varies significantly, with reports of both friendly and rude employees, as well as long wait times and order inaccuracies.
Food Quality
Food quality is inconsistent, with some customers praising hot and fresh items while others report receiving spoiled or poorly prepared food.
Staffing Issues
Many reviews mention that the location is often understaffed, leading to slow service and order mistakes.
Customer Experience
Overall customer experiences are mixed, with some enjoying their visits while others express frustration over service and food quality.
- TMTrey MillerDec 20, 20255.0Good food and shakes
- CUCarlos De UriarteDec 13, 20255.0I went through the drive-thru to pick up dinner and the young African American gentlemen (didn't catch his name) that brought my food out and took my payment was super polite and professional. Food came out very quickly and was hot and fresh.
- APAshley PointonNov 6, 20255.0Gotta love the pretzels!!!!
- VTVanessa TellezSep 27, 20251.0This location has the most incompetent employees. Worst location I have ever been to. Most employees are rude and the food is below acceptable quality. Ownership would be better off closing this location because they are spending money just having it open. I swear the assistant manager was high when I called to complain over the phone. Completely apathetic and they were one of the employees I called to complain about. Ironic that they were the assistant manager, I would have assumed they were a new employee. This location was apparently closed due to a fire but there was no signs anywhere and cars were parked to order when I went through the drive through.
- MSMatthew SilvaSep 22, 20254.0The slushes and the chili cheese tots and chili cheese fries and the mozzarella sticks are awesome and the food always comes hot