Saltgrass Steak House

4.3
2668 reviews
Silver Star Porterhouse with baked potato from Saltgrass Steak House

About

Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Bandera Trails.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Saltgrass Steak House
11812 Bandera Rd, Helotes, TX
78023, United States

Hours

Reviews

4.3
2,668 reviews
5 stars
1,734
4 stars
488
3 stars
179
2 stars
111
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, highlighting specific servers who went above and beyond.

Food Consistency

While many reviews noted delicious and well-prepared food, there were also complaints about inconsistencies in food quality, including overcooked and cold dishes.

Atmosphere

The restaurant's atmosphere was generally described as pleasant, though some customers found it noisy or experienced issues with seating arrangements.

Management Issues

Several reviews pointed out problems with management and staff organization, particularly during busy times, leading to poor service experiences.
  • BP
    Becky Prado
    1 day ago
    5.0
    Great food and waitress. Was very friendly and polite.
  • CG
    CHRISTY GARCIA
    Dec 18, 2025
    5.0
    My wife and I have been having horrendous service from steak places along with wrong cooked food. We were very hesitant in coming here but against our better judgement we went for it. Our waiter Jayden was outstanding. Very informative on the menu and always smiling. We finally had an amazing experience, as well as tender perfectly cooked steaks. We want to say “Thank You Jayden”for making it an amazing evening for us.
  • BR
    Brandon Rogers
    Dec 17, 2025
    5.0
    Today was my first time going here and I’ve lived close by for a couple of years already. The staff was so awesome. It wasn’t just the server who checked on us we had multiple people, we never had to ask for refills or any condiments. Food was very delicious as well. 10/10 will be back to this location.
  • GG
    Gi Gi
    Dec 16, 2025
    5.0
    Carey was our service at this establishment today. This is our first time at this location and we would travel far and wide just to come back and experience the team camaraderie that we did today. The atmosphere was great thanks to the staff. The food was amazing, the restaurant was clean, including the restrooms. The food was brought out in a timely manner, and our server went above and beyond to make our experience a great one. We were greeted and even had the door open for us as we said goodbye. Definitely five stars will be back soon.
  • BK
    Brandon King
    Dec 12, 2025
    1.0
    I don’t usually write a review, but I had to today… I came in to eat at saltgrass and everything was going fine. The bartender Zachary had excellent service and was on top of everything. Well while I was eating, a manager with short, grey hair started being very rude to her employee, to the point where I even heard her tell this employee, that the problem the employee had wasn’t as important as everything else, and that just doesn’t sit right with me, especially with me being a restaurant owner..

Frequently Asked Questions About Saltgrass Steak House

Does Saltgrass Steak House accept reservations?

Yes, Saltgrass Steak House accepts reservations to ensure you have a table waiting for you.

What are the regular opening hours at Saltgrass Steak House?

Saltgrass Steak House is open Monday through Sunday from 11:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.