Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Bandera Trails.
Overall, customers praised the food quality, particularly the steaks and specific dishes like brisket queso and crab cakes, though some reported issues with undercooked or overcooked meals.
Service Experience
Service quality varied significantly; while many customers highlighted attentive and friendly staff, others reported poor service, including long waits and inattentive servers.
Atmosphere
The restaurant's atmosphere was generally well-received, with many enjoying the ambiance for dining and socializing, although some noted issues with noise levels.
Management Issues
Several reviews pointed to management and staffing problems, including disorganization and lack of responsiveness, which negatively impacted customer experiences.
Customer Loyalty
Despite some negative experiences, many customers expressed loyalty to the restaurant, citing consistent quality and positive interactions with specific staff members.
EC
Esther Cedillo
1 day ago
5.0
I brought my boyfriend for his birthday steak dinner, his first visit. Our steak was cooked to perfection. Our server, Ryan, was very attentive and polite. It has been a while we’ve been out for dinner and had such a pleasant experience. Keep it up!
SG
Scott Granneman
2 days ago
5.0
I've been to Saltgrass many times but never had the Bourbon Glazed Pork Chops...and I've missed out. Ya gotta try these. Our server Jesus had a great balance between professional and personal.
AM
Angela McGlawn
Nov 15, 2025
5.0
Today my husband and I enjoyed an early dinner at Saltgrass. When we arrived we were greeted and immediately seated by the hostess. Adriana was our waitress and she was very nice and she kept a smile on her face. We ordered the 20 ounce bone in ribeye with the house salad and added a baked potato. We let Adriana know that we plan to split the meal. When the food was server everything was already split in half for us. That was very nice. The potato was big and baked to perfection. The bacon bits that topped the potato were so fresh and good. We ordered the steak to be cooked “medium” and it came out great!
TH
Tommy Herns
Nov 15, 2025
5.0
Great food and excellent service!! Sever Gabriel and Manager Lynn gave great recommendations for wine and food, New York steak and salmon salad delicious
JK
Jessica Kornmann
Nov 11, 2025
5.0
I came here for Veteran's Day and had a wonderful experience with my mom. Izabel (Izzy) was our server and she was fantastic. She was so sweet and the food was delicious. The hostess was so kind as well.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to ensure you have a table waiting for you.
What are the regular opening hours at Saltgrass Steak House?
Saltgrass Steak House is open Monday through Sunday from 11:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
When is Happy Hour at Saltgrass Steak House?
Happy Hour runs Monday through Friday from 3:00 PM to 7:00 PM. The restaurant is closed for Happy Hour on Saturdays and Sundays.
What types of pickup and delivery services does Saltgrass Steak House offer?
Saltgrass Steak House offers in-store pickup, curbside pickup, and delivery services for your convenience.
Can I place a delivery order online for Saltgrass Steak House?
Yes, you can place an online delivery order at https://www.saltgrass.com.
What specialties can I expect at Saltgrass Steak House?
Enjoy specialties like Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, Two-Fork Cheesecake, and more crafted daily in their scratch kitchen.
What payment options are accepted at Saltgrass Steak House?
Saltgrass Steak House accepts American Express, Cash, Check, Discover, MasterCard, Traveler's Check, and Visa.
Are there any nearby gas stations where I can fuel up before or after dining at Saltgrass Steak House?
Yes, nearby gas stations include Exxon, Exxon & Mobil Stations, and 7-Eleven, convenient for fueling up close to Saltgrass Steak House.
What other dining options are available near Saltgrass Steak House?
Nearby dining options include Lenny's Grill & Subs, Hoka Hoka Fuku (Japanese cuisine), Domino's Pizza, Quiznos, and Whataburger for a variety of tastes.
Are there any beauty or salon services near Saltgrass Steak House for visitors looking to refresh?
Yes, nearby salons include Hair Xperts Salon, Hair By Presley, Hair By MandyL, and Claudene's Bella Cheveux, perfect for a beauty appointment near your meal.