Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Helotes, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.8
162 reviews
5 stars
55
4 stars
11
3 stars
12
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and staff not following through on requests.
Product Availability
Frequent complaints about being out of stock on popular items, including donuts and drinks, leading to customer dissatisfaction.
Food Quality
Several reviews mentioned stale or poorly prepared food items, with customers expressing disappointment in the freshness and quality of the offerings.
Long Wait Times
Customers consistently noted long wait times both in-store and at the drive-thru, contributing to a negative experience.
- DDDawn DreibrodtJan 2, 20261.0I went through the drive through and bought 2 drinks 1 sandwich and a dozen doughnuts. When I asked about free donut and tote. I was told you have to buy a donut. I told the young man no it shows right here on the app if you buy a drink its a free donut and tote for each drink. He told me no I was wrong I have to buy a donut. I said okay I bought 12 and he then told me no single ones. This was the worse experience I have ever had. I will not be going to this Dunkin ever again. Will make sure to tell family and friends how rude and ugly I was treated! And to not go to this Dunkin!
- JSJ SanchezJan 1, 20265.0Drinks came out quick! No wait and tastes good! 5 Stars!⭐️⭐️⭐️⭐️⭐️
- SBShelbi BallewNov 23, 20251.0I never go to Dunkin’ Donuts but I had gotten coupons in the mail so I was like why not. Well yesterday 11/22/25 I used the coupon for an iced coffee a specialty one which was an extra charge but I was fine with that the cashier was super helpful made it very easy. Today 11/23/25 I went again since I had the same coupon it was a different cashier girl telling me they were not able to honor the coupon. When the girl literally yesterday was able to no problem so I asked her to ask another worker or manager cause it was perfectly fine the day before the guy she asked just kinda kept shrugging his shoulders and throwing his hands around like he was annoyed. She then opened the window and told me again they can’t do that so I just left without the coffee even thought it was clearly already made and everything. If I’m gonna spend a lot of money on a good coffee I’ll just go to Starbucks. I have a lot of coupons they sent in the mail but I’m not even gonna attempt to waste my time at Dunkin.
- MMmonica moralesNov 12, 20252.0Purchased 2 of the wicked tins with donut holes and they were old and stale. Pretty disappointed. Used app and drive thru for pick up.
- SSsawNov 8, 20251.0All the ingredients were skipped out on... barely any frosting on donuts, matcha latte was mostly ice, with barely any milk or matcha—way overpriced for half the quality/flavor youd expect. Never coming back 😭
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Helotes, TX?
Dunkin' in Helotes, TX is open daily from 3:30 AM to 7:00 PM.
What services does Dunkin' Helotes provide for pickup and delivery?
This Dunkin' offers both curbside pickup and delivery services for your convenience.
What special holiday drinks can I find at Dunkin' Helotes?
Try the new Cookie Butter Cloud Latte, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher during the holiday season.
How can I order ahead from Dunkin' Helotes?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store or via the online order link provided on their website.
Does Dunkin' Helotes have a drive-thru?
Yes, Dunkin' Helotes features a drive-thru for quick and easy service.
What meals are served at Dunkin' in Helotes?
Dunkin' Helotes serves breakfast, brunch, and lunch options, including coffee, espresso, breakfast sandwiches, and donuts.
Is there free Wi-Fi available at Dunkin' Helotes?
Yes, Dunkin' Helotes offers free Wi-Fi to customers inside the store.
What nearby places can I visit after grabbing coffee at Dunkin' Helotes?
After visiting Dunkin', you might enjoy a workout at Vertica Fitness San Antonio gym, a relaxing nail treatment at Goddess Nail & Spa, or a meal at Casa Pasta Italian Restaurant nearby.
Are there family-friendly activities near Dunkin' Helotes?
Yes, options like Little Cherub Childcare for kids and family-friendly dining at Babe's Old Fashioned Food are close by, making it convenient for family outings.
How can nearby transit or landmarks help me find Dunkin' in Helotes?
Dunkin' is located at 12423 Bandera Rd, Suite 101, close to notable places like Great Harvest Bakery & Cafe and the Helotes Family Dentistry, making it easy to locate when visiting the area.