Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Helotes, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.8
161 reviews
5 stars
54
4 stars
11
3 stars
12
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly.
Product Availability
Customers frequently reported that the location was out of stock on popular items, including donuts and drinks, leading to frustration.
Order Accuracy
Many reviews mentioned incorrect orders and poor quality of food, with customers receiving items they did not order or that were not prepared correctly.
Cleanliness and Freshness
Several customers expressed concerns about the cleanliness of the location and the freshness of the food, with reports of stale donuts and unclean surfaces.
Long Wait Times
Customers consistently complained about long wait times both in-store and at the drive-thru, often exceeding reasonable expectations.
- SBShelbi Ballew1 day ago1.0I never go to Dunkin’ Donuts but I had gotten coupons in the mail so I was like why not. Well yesterday 11/22/25 I used the coupon for an iced coffee a specialty one which was an extra charge but I was fine with that the cashier was super helpful made it very easy. Today 11/23/25 I went again since I had the same coupon it was a different cashier girl telling me they were not able to honor the coupon. When the girl literally yesterday was able to no problem so I asked her to ask another worker or manager cause it was perfectly fine the day before the guy she asked just kinda kept shrugging his shoulders and throwing his hands around like he was annoyed. She then opened the window and told me again they can’t do that so I just left without the coffee even thought it was clearly already made and everything. If I’m gonna spend a lot of money on a good coffee I’ll just go to Starbucks. I have a lot of coupons they sent in the mail but I’m not even gonna attempt to waste my time at Dunkin.
- MMmonica moralesNov 12, 20252.0Purchased 2 of the wicked tins with donut holes and they were old and stale. Pretty disappointed. Used app and drive thru for pick up.
- SSsawNov 8, 20251.0All the ingredients were skipped out on... barely any frosting on donuts, matcha latte was mostly ice, with barely any milk or matcha—way overpriced for half the quality/flavor youd expect. Never coming back 😭
- CIClaudia IannoneNov 6, 20251.0Employees are ALWAYS so rude and mess up the orders.
- AMANADYR MALTOS-BREITENOct 12, 20251.0The worst donut shop, they never have the strawberry frosted donut, or the seasonal donuts the other locations offer, the employees are rude and carless , not worth the drive.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Helotes, TX?
Dunkin' in Helotes, TX is open daily from 3:30 AM to 7:00 PM.
What services does Dunkin' Helotes provide for pickup and delivery?
This Dunkin' offers both curbside pickup and delivery services for your convenience.
What special holiday drinks can I find at Dunkin' Helotes?
Try the new Cookie Butter Cloud Latte, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher during the holiday season.
How can I order ahead from Dunkin' Helotes?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store or via the online order link provided on their website.
Does Dunkin' Helotes have a drive-thru?
Yes, Dunkin' Helotes features a drive-thru for quick and easy service.
What meals are served at Dunkin' in Helotes?
Dunkin' Helotes serves breakfast, brunch, and lunch options, including coffee, espresso, breakfast sandwiches, and donuts.
Is there free Wi-Fi available at Dunkin' Helotes?
Yes, Dunkin' Helotes offers free Wi-Fi to customers inside the store.
What nearby places can I visit after grabbing coffee at Dunkin' Helotes?
After visiting Dunkin', you might enjoy a workout at Vertica Fitness San Antonio gym, a relaxing nail treatment at Goddess Nail & Spa, or a meal at Casa Pasta Italian Restaurant nearby.
Are there family-friendly activities near Dunkin' Helotes?
Yes, options like Little Cherub Childcare for kids and family-friendly dining at Babe's Old Fashioned Food are close by, making it convenient for family outings.
How can nearby transit or landmarks help me find Dunkin' in Helotes?
Dunkin' is located at 12423 Bandera Rd, Suite 101, close to notable places like Great Harvest Bakery & Cafe and the Helotes Family Dentistry, making it easy to locate when visiting the area.