Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.2
1,025 reviews
5 stars
348
4 stars
181
3 stars
130
2 stars
96
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned disappointing food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Management Issues
Feedback indicated problems with management, including unprofessional behavior towards staff and customers.
- AGAlfredo GaluraJan 5, 20264.0Buy lunch 😋
- FCFrank CabreraDec 30, 20251.0Just got a bacon cheeseburger combo from here. The burger was cold with no bacon, very disappointing.
- JSJay SmithDec 26, 20254.0Not sure about the old posts but no construction issues, no long line. Quick service.
- WWWestly WestDec 21, 20255.0I think the older lady is the manager not sure if her name but she does a great job and keeps employees on their best
- J8Jay_Mee 88Dec 18, 20251.0I am so utterly disappointed in what this has become. I would not be surprised if this place goes out of business. There are young kids who clearly don’t care what they are doing or serving. First off the wait on the speaker is ridiculous the when you get to the window an even longer wait and they forgot so many items when we checked our bag. I ordered one taco and it had maybe 1/3 of meat and wasn’t even filled so we asked for another, they then forgot the kids chicken finger meal so we had to wait again for that with no gravy. The food was disgusted and the meat tasted like the smell of dog food can. I am done with DQ and will not spend another dime there.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen in Helotes offer?
This Dairy Queen features soft-serve ice cream and signature shakes, along with classic burgers and fries offered by the fast-food chain.
Where is the Dairy Queen in Helotes located?
It is located at 12902 Bandera Road, Helotes, TX 78023.
What are the operating hours for Dairy Queen in Helotes during the weekdays?
Monday through Thursday, it is open from 10:00 AM to 10:00 PM, and Friday from 10:00 AM to 11:00 PM.
Is Dairy Queen open on weekends, and what are the hours?
Yes, on Saturdays it is open from 10:00 AM to 11:00 PM and on Sundays from 11:00 AM to 10:00 PM.
How can I place an order online for pickup at Dairy Queen in Helotes?
You can order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/40515/
Does Dairy Queen in Helotes offer any special deals through an app?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What is the phone number to contact Dairy Queen in Helotes?
The phone number is +1 210-695-9056.
What nearby restaurants can I visit before or after my Dairy Queen visit?
Nearby restaurants include Pho An (Vietnamese), Tito's Mexican Snack Bar, Grand Patron Mexican Restaurant, and El Rodeo Mexican Restaurant.
Are there any nearby services where I can get urgent care or medical attention near Dairy Queen in Helotes?
Yes, Bandera Urgent Care and CommuniCare Pediatrics & OBGYN - Helotes Clinic are nearby for medical services.
What local shops and stores are close to Dairy Queen that I might visit?
Nearby shops include One Vapor Place (e-cigarette store), Helotes Guitar (musical instruments), Dollar Tree (discount store), and VicomPC (computer store).