Sonic Drive-In

Reviews

• MB

  Melanie Brazeal

  Apr 1, 2026
  3.0
  They need to have more change. They are always searching for change. The people are doing the best they can with the crap they serve.
• SS

  Sarah Stiles

  Mar 23, 2026
  1.0
  I ordered a drink and 4 mozzarella sticks at 4:45pm. I called them on the board at 5:01 and asked about my order and they stated after a really long silence that they would get it ready. At 5:15 I called again and they now informed me that they were out of mozzarella sticks and when I asked for a refund they said they could not do it, I would have to go through the app and corporate to do that. So I just substituted my cheese sticks for the pretzel. I finally got my food and drink at 5:25pm more than 30 minutes for two items and I had customers next to me come and leave before I got my food. I know this is a small town Sonic but you can’t ignore a customer just because you are short handed.
• TG

  Trinity Green

  Mar 10, 2026
  1.0
  I waited 30 minutes for 1 combo and it was wrong and greasy. This is ridiculous and needs to either be closed or get new management. Every time I come through drive thru I wait too long. Ordering on the app is way better but what is the point.
• KL

  K.C.L Kristens Crazy Life

  Mar 6, 2026
  1.0
  Went or ordered a dr pepper with lite ice arrived at 4pm sat there for 6min then when I asked how long was it going to be she's on the way out waited another 5 min she never came I hit the call button she then asked did I still want it I just told her never mind I called to speak your guy answered as I was explaining why I was calling he hung up on me in the middle of me speaking i called back he said I thought you where done and of course no manager was on duty go figure
• BP

  brittany Philley

  Mar 5, 2026
  1.0
  We call this, The S.S. THE SORRY SONIC. IF MY TODDLERS WEREN'T "STARVING " WE WOULDN'T HAVE STOPPED. FOOD IS NEVER RIGHT, NEVER TASTE RIGHT, CUSTOMER SERVICE SUCKS, TEA TASTE DIRTY, YOU WAIT 30 MINUTES OR WHAT SEEMS LIKE FOR EVER IF YOU ORDER IN THE STALLS. I have been told 10 years ago, this was the best sonic around, its hard to believe cause now its absolutely Horrible. You would think being the only fast food in Hawkins, they would want to be the best. I get people dont work like they want to be there or maybe its a managers issue. But at this point, why stay open.