Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, with many expressing frustration over understaffing and management problems.
Food Quality
The quality of food was inconsistent, with several reviews mentioning cold, stale, or poorly prepared items, leading to dissatisfaction.
Staff Performance
While some customers praised individual staff members for their friendliness, many noted a lack of effective management and training, resulting in a chaotic service environment.
Cleanliness
Multiple reviews highlighted cleanliness issues, including trash around the premises and unsanitary food handling practices.