Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlight poor customer service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported cold, stale, or incorrect food items, with many expressing disappointment in the overall quality.
Management Issues
Several reviews mention ineffective management, with complaints about staff behavior and lack of accountability for service failures.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty bathrooms and overall restaurant cleanliness.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
TB
Tom Baker
2 days ago
1.0
Slow sloppy and filthy in the 30 mins I was waiting they messed up multiple orders I seen 2 roaches all I had was the fries and a drink definitely didn't want them after seeing the buildings mascots
AA
alexis
Dec 29, 2025
1.0
If I can 0 stars I would. My order number YF34-IE03GV was ready but when I inputted the curbside number 5 it didnt go through so I went inside to simply let the staff inside know of the situation. Manager Ian came to me and said they dont have my order and my refund would return to cashapp in 1-2 days but I never got an email confirming the cancellation which usually happens. I was explaining my situation and he kept interrupting , walking away while I was asking for more information and not taking into consideration my situation. I asked if he could sign something confirming I will get a refund but he refused and still continued to walk away denying to provide his name or signature, he finally tore a piece of paper and wrote his name. I asked multiple times if I can speak with another manager he said there is no other manager. But then later said the manager making the orders named America wasnt on the clock and couldnt help us until 12am. We asked another employee if there was another manager other than Ian on the clock he said yes and pointed to America. I asked Ian why America was making orders if shes not on the clock , time goes by and America comes to me very confrontational and non professional after many attempts of me trying to talk to her but shes very aggressive and isnt trying to hear what I have to say. Im explaining to her the situation and she starts telling me the same thing Ian says about not having my order, Ill get a refund, and she has no control over the app. My concern is how do I know I will get a refund if she has no control over the app. She yells at me very aggressively to call the cops or call corporate and does not try to assist me any further and walks away. I am very dissatisfied with the service I received and the treatment I endured during the visit I took to your establishment. It was very disheartening to be spoken to as such and I sincerely hope that disciplinary actions are taken place and I expect my refund as promised by Ian and America.
JM
Jorge Murillo
Dec 29, 2025
4.0
The staff is very helpful and nice at this location. I always have good experiences. Food wise it's a solid McDonald's nothing too out of the ordinary.
CC
Clarissa
Dec 14, 2025
1.0
Took about an hour for a mobile order just to get everything wrong we had to ask for our drinks they didn’t have lemonade lazy staff chicken nuggets were cold and hard as soon as we got them fries were also hard got the order completely wrong terrible lazy service it’s been multiple times where this specific location has terrible food and service
WM
W Montidoro
Dec 9, 2025
1.0
Been coming to this McDonald's per year it's always been you know okay. But today was just the worst try to be nice to use the kiosk threw my bag of food at the table. It was dine-in all the trades are arrogant manner. Did not bring my drink literally just threw the bag on the table and walked away like throwing a newspaper at a house create my order was wrong this is my first ordering evidently the new medallion mail which I've been ordering for the last year and I would say that hamburger is now 30% smaller than just the two months ago I mean it's not a value at all.
What are the operating hours for McDonald's at 602 N Sunshine Strip in Harlingen, TX?
McDonald's at 602 N Sunshine Strip in Harlingen, TX is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, the McDonald's drive-thru is open 24 hours a day, seven days a week.
What payment options are accepted at McDonald's in Harlingen, TX?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's online or through an app?
Yes, you can order through the McDonald's app available on Apple and Google Play stores or online at their delivery website.
What types of services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on N Sunshine Strip?
Nearby places include TCBY for ice cream, Salon Envy for beauty and spa services, and Fruit Cups, a nearby café and fast food restaurant.
Are there fitness or dance studios close to McDonald's in Harlingen?
Yes, there are several nearby such as T's Fit & Beauty Studio, Rumba Fitness Studio, Shalom,fitness., and Fitness Exchange gyms.
What shopping and event venues are near McDonald's at 602 N Sunshine Strip?
El Mercado Management shopping center and Artsycolor Splash art gallery/event planning are nearby places to explore.
Where can I find beauty and nail salons near this McDonald's location?
Nearby beauty services include Salon Envy, Pro Spa and Salon, Armand's Hair Salon, Nails Allure, Davion's Nail, Amethyst Lashes, and Secrets Beauty Salon.