McDonald's

3.5
2054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
602 N Sunshine Strip, Harlingen, TX
78550, United States

Hours

Reviews

3.5
2,054 reviews
5 stars
837
4 stars
365
3 stars
321
2 stars
143
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, often exceeding 30 minutes, and issues with orders being forgotten or incorrect.

Employee Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Several customers complained about cold or poorly prepared food, including burnt items and missing components.

Management Concerns

There were multiple mentions of poor management and lack of organization, leading to inefficient service and unresolved customer complaints.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • MV
    Mary Helen Vela
    1 day ago
    1.0
    I went to McDonald's this morning everybody was very polite got my order. When back today at 4:09 in the Drive-Thru put my order in didn't get my order till 4:45 and then when he brought it was the wrong it it belong to a guy named Abel. He came out again with some other orders but didn't have mine so I decided to go in. So I went to go inside to see about my order and waited till someone one to acknowledged me that didn't happen, so I call for somebody to help me. I handed him my ticket handed he gave me a bag with two fries. And I looked at him and said look at my ticket look at the bag. I didn't order 2 fries I ordered a quarter pounder the fries the coke had apple pie and the holiday pie but it came out to $11.68. So he goes to get me what I ordered. The young man that went outside with orders came back inside and had me my order. I didn't bother to look inside I was so tired because I had been at the hospital all day with my husband. The fries are terrible look like they were cooked twice the ice and the coke had melted. I understand you get busy and you have young people working which is good they need a job. But all of this could be handled by your management. Although one day he did tell one of the boys if you can't deliver the orders correctly, I will take it out of your pay. That is not the kind of stuff that customer should hear. Not sure that I want to go back to that McDonald's. And it just so happens that the only Burger I like is a McDonald's burger.
  • SS
    Scar89
    Nov 15, 2025
    1.0
    I went inside to have a meal super young employees didn't care they took 15 to 20 minutes to bring my mail and they forgot about it in the process. Smh
  • MP
    Mathew Villarreal (PL)
    Nov 11, 2025
    1.0
    Went today and they knew they gave me unsweet tea... They said they'll make some.. I waited... The sweet tea wasn't good.. we asked for 2 Dr peppers... We left.. it was a coke and Dr pepper smh.. got all the way home, and no sauce for the nuggets.. smh please retrain employees
  • JR
    Jess Rodriguez
    Nov 8, 2025
    1.0
    Went to drive through to make it quicker that did not happen, has here for 1hr, they brought out our food and we were missing so much. Alot of angry customers missing food, the employees there did not give 2 craps, cook and the girls working there did not do there job and did not get nothing right. Only employee was trying was a young guy that did the inside register and was delivering food outside was trying his hardest. Other than that everyone was crap.
  • MM
    matthew moreno
    Nov 8, 2025
    1.0
    Would leave zero stars if I could. Went for the bogo breakfast deal. Got burnt McMuffin bread, hard stale cheese. And they forgot my order and told me to park. Should have listened to all the negative reviews this location has. My fault for going since I was close by. Guess I'll be driving across town to the other locations.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 602 N Sunshine Strip in Harlingen, TX?

McDonald's at 602 N Sunshine Strip in Harlingen, TX is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery.