Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.7
293 reviews
5 stars
160
4 stars
31
3 stars
22
2 stars
12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and drinks not made as requested.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for being rude or dismissive.
Drink Quality
Customers generally enjoyed the coffee and drinks, but there were complaints about inconsistent quality and preparation.
Management Issues
Several reviews pointed to poor management and staffing, suggesting a need for better organization and training.
- CGCarlos “Charlie” G.Nov 17, 20255.0Dutch Bro's Harlingen is where it is at. We've come by throughout the week and have received great customer service. Starting with Kass, who was MOD and kept the lines moving with a warm, energetic charge, along with Dante, who was kind enough to hook it up with the specials. Jackie was working alone one evening, keeping most customers happy, and also ensuring that we got the Dutch Bro's app. OKatie is keeping a good attitude. These people really make the experience worthwhile. It's on the good side of town and we're happy to stop in when we have a chance. I really hope these people get rewarded by whoever reads this. 💪❤️🔥🙏 I highly recommend the 911 and the caramelizer.
- JMJennifer MartinezNov 8, 20252.0I love Dutch Bros! I go almost every single day but today the girls working at night were so rude and didn't pay attention to anything I said. When I tried correcting the girl that handed me the drink she was extremely rude. I'd rather drive to San Benito than deal with rude girls. I don't know why they get a job that has to do with customer service and then can't handle dealing with customers. Oh and I left a really good tip just to be treated bad. I left a tip before the bad customer service because I felt bad that it was 10 at night even though they close at 11.
- LBLuci bOct 28, 20255.0I'm giving five stars for all the employees who are sweet and helpful. They always have this 1 girl with dark hair and big eyes. Always makes My order wrong. If I order extra I expect extra. I'm paying for it. Frustrating ‼️ 0 stars for her
- JZJessica ZOct 25, 20251.0The worst Dutch bros location in the valley! Usually when I order on mobile pickup other locations have it ready before pick up time. Not here! They do it when you walk up to the window! They take a LONG time.
- AWAnna WilliamsOct 18, 20251.0SO SLOW. I got here 30 mins before work and was stuck in line for 35 mins!!! Whatever concept is used seriously needs to be looked over by corporate. SO DISAPPOINTING!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 1601 W Harrison Ave?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM on weekdays and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Do you offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup, but delivery is not available directly through them.
What types of payments are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about personal checks.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app you can receive a free drink reward on your birthday. Let your broista know if you don’t have the app.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I find at Dutch Bros Coffee?
Caffeine-free options include decaf espresso drinks like mocha, latte, breve, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What nearby restaurants can I visit before or after getting coffee at Dutch Bros?
Nearby restaurants like Whataburger, Wingstop, Applebee's Grill + Bar, Little Caesars Pizza, and Chili's Grill & Bar offer a variety of dining options to enjoy around your coffee visit.
Is there a convenient place nearby for shipping or courier services?
Yes, the UPS Access Point location near Dutch Bros Coffee offers courier and delivery services, making it easy to handle shipping needs when you stop by.
Are there any nearby places where I can get mobile phone accessories or repairs?
Cricket Wireless and Cell Phone Repair stores are close to Dutch Bros Coffee, providing options for mobile phone accessories and repair services.
What should I know about ordering ahead at Dutch Bros Coffee?
You can customize your drink when ordering ahead through the app. For more creative or specialized orders, it's recommended to order at the shop so the broista can prepare it perfectly.