Tropical Smoothie Cafe

3.9
463 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
300 E. Central Texas Expressway, Harker Heights, TX
76548, United States

Hours

Reviews

3.9
463 reviews
5 stars
267
4 stars
60
3 stars
22
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes for orders, even with few cars in line.

Customer Service

Feedback highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.

Order Accuracy

Many reviews mentioned issues with incorrect orders, including missing items and wrong ingredients.

Food Quality

While some customers enjoyed the smoothies, there were complaints about food quality, including blandness and incorrect preparation.

Cleanliness and Hygiene

Concerns were raised about cleanliness and hygiene practices among staff, particularly regarding food handling.
  • AA
    Alexandra
    Nov 2, 2025
    1.0
    Just a poor quality place all around, poor customer service, poor work ethic from employees, poor service. You’ll definitely wait 20 minutes for your smoothie so if you’re in a rush I’d suggest going elsewhere, If you expect to be treated with respect same thing.
  • CM
    Chloe Mcintyre
    Nov 2, 2025
    1.0
    AWFUL customer service. It’s bad enough they take forever to make a single order and mess it up almost every single time but the lack of customer service is absolutely ridiculous. The manager is rude and so is the store owner. Go anywhere else!
  • BP
    BenEmily Phillips
    Aug 14, 2025
    1.0
    Whyyyyyy does it take this long for 1 smoothie. Please hire more people or train your staff better or something. This is the second time in a row, and you’ve officially lost my business.
  • AM
    Alexis Moo
    Jul 28, 2025
    5.0
    Good service delicious food
  • VV
    Valerie
    Jul 25, 2025
    5.0
    Faith and Tyre customer service was top notch and genuinely pleasant. The smoothie recommended was awesome. Thanks again

Frequently Asked Questions About Tropical Smoothie Cafe

What are the regular operating hours at Tropical Smoothie Cafe in Harker Heights?

Tropical Smoothie Cafe is open daily from 7:00 AM to 9:00 PM, with slightly adjusted hours on Saturdays and Sundays starting at 8:00 AM and closing at 9:00 PM on Sunday.

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.