Food Quality
Numerous customers reported issues with food quality, including incorrect orders, food being cold or stale, and even health concerns such as food poisoning.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders, leading to customer dissatisfaction.
Staff Friendliness
Despite the negative feedback, some customers praised specific staff members for their friendliness and positive attitudes, indicating inconsistency in service quality.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Management Concerns
Several reviews mentioned poor management practices, including inadequate staff training and lack of responsiveness to customer complaints.