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Find your nearby Pizza Hut® at 520 Pan American Dr in Harker Heights, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers reported inconsistent food quality, with some praising delicious pizzas while others complained about undercooked or burnt pizzas.
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and poor management.
Order Accuracy
Several customers experienced issues with incorrect orders, including wrong items and missing components.
Cleanliness
Many customers noted the restaurant's cleanliness and tidy environment, contributing positively to their dining experience.
Delivery Issues
Customers frequently mentioned delays and problems with delivery, including wrong addresses and unresponsive staff.
TY
thomas young
Nov 8, 2025
5.0
We order from them every Saturday night but tonight the pizza was better than ever!!! Absolutely delicious!! Kudos to the new manager and the cooks!!
JG
Jennifer Garcia
Sep 17, 2025
5.0
Came in at around 7:50 to order a pizza for my daughter and I. The manager in duty was super professional, respectful, and attentive. Helped me get the right pizza. Accommodated our order when there was an error. We didn’t even ask he was just super helpful. And I appreciate that. Thank you Michael
FZ
Flor Zamora
Sep 14, 2025
1.0
So disappointed I ordered two hand tossed pizzas and I received super thin pizzas
PM
Phillip McCloud
Aug 22, 2025
1.0
I attempted to place an order on the Pizza Hut website, and after adding an extra pizza, I attempted to remove it. Unfortunately, when I tried to process the order, it still displayed the original error from when I was placing the order and prompted me to call in my order instead. I did call in my order. That order was delivered. My bank statement this morning showed that Pizza Hut charged me twice. Pizza Hut charged me once for the order I received and was happy with, and also for the order that I was informed had an error during processing. The incorrect charge totaled $104.92. When I contacted the store manager today, he refused to talk to me, saying that the website and the store were separate, and told me to call the CS on the website. I was only able to initiate an online chat, but the CS rep that was chatting with me closed the chat because I'm slow at typing on a cell phone. But I was told that I was free to initiate another chat. Never, ever will I order from Pizza Hut again. NEVER!!!
The issue is still not resolved.
Three weeks later, the issue was resolved through action taken by my bank.
T2
Tony 2nd
Aug 16, 2025
5.0
I was blown away by how clean and tidy this restaurant was. I was greeted immediately and asked for my order. Every team member who checked in made sure I was taken care of while I waited. The food was fantastic and not overly greasy nor well done. I had given up on Pizza Hut nationwide, because of consistently bad experiences, but the Harker Heights location has given me new hope. The crew there is solid and I will bring my business back!