McDonald's

3.5
2079 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 Indian Trl, Harker Heights, TX
76548, United States

Hours

Reviews

3.5
2,079 reviews
5 stars
789
4 stars
402
3 stars
359
2 stars
199
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some employees being unprofessional or dismissive.

Food Quality

The quality of food was inconsistent, with complaints about cold, poorly prepared items, and some positive mentions of fresh food.

Management Issues

Several reviews pointed to a lack of effective management, resulting in disorganization and poor customer service.
  • AG
    al garcia
    Jan 3, 2026
    2.0
    I ordered online for curbside delivery. Checked in when I arrived. A vehicle showed up about 5 minutes after i did. They got their food first. When we got outta i didn't check it. Got home and found out they gave me the wrong order. Not going to this location again.
  • TW
    Tiffany Wilm
    Dec 28, 2025
    1.0
    Not "fast" food at all, but I guess that's what you get when they are slaughtering the cows inside and grinding the meat themselves to prepare a gourmet meal for millions. Did not get a receipt, she just closed the window on me. No have a good day. I'm actually still waiting in line writing this review.. I haven't seen my food yet. Just one car in front of me. I didn't get my sauce. Sandwich is smashed, and fries have more salt than the ocean.. and everything is just a little warm.
  • XN
    xavier nira
    Dec 21, 2025
    1.0
    ordered my food and said PLAIN and DRY which means no ketchup no mustard no onions or pickles and they tried to hide the onions mustard an everything inbetween the 2 burger patties thank god the person i ordered the burger for isnt allergic.
  • KG
    Knox Flight Group
    Dec 17, 2025
    2.0
    This location is struggling. Several days they have been out of the main ingredients for breakfast: biscuits, sausage, eggs, McGriddles.
  • JF
    John Frank
    Dec 15, 2025
    1.0
    Apparently the purchasing person is new or non existent. They gladly took our order, accepted our money. Than when the order was ready proceeded to inform us they were out of ketchup, buffalo sauce, fountain drinks and apparently napkins. And these fast food people think they are entitled to $15.00 per hour. How bout start by getting the process right of having appropriate condiments and drinks as advertised on your menu.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 630 Indian Trl, Harker Heights?

The McDonald's at 630 Indian Trl is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery service every day from 6:00 AM to 10:00 PM.