Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,061 reviews
5 stars
786
4 stars
400
3 stars
356
2 stars
197
1 star
322
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, both in drive-thru and inside.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Food Quality
Numerous complaints were made about cold or poorly prepared food, including stale items and incorrect temperatures.
Management Issues
Several reviews pointed to a lack of effective management oversight, with employees seen as unmotivated and inattentive to customer needs.
- CFChristopher FletcherNov 15, 20251.0If you like your burgers smashed and flatten then this is you place.
- TBTANJA BRAMENov 11, 20255.0I stopped at this location about an hour ago on my way home to Killeen after a long 12 hour shift in Temple to get my BFF a plain burger and was surprised to see that the McRib is back...so of course I had to get one and it was perfect. Not slapped together with sauce all over, no absolutely perfect plus super fast and friendly customer service. Thank you so much, you made my day.
- JBjoshua bourassaNov 9, 20251.0No one is in a hurry several people waiting over 30 min for nuggets. This place needs a whole make over
- DTDerek TranNov 3, 20251.0For fast food, I’ve had faster service from any/everywhere else. How on earth could there be a 30 minute wait for 10 nuggets in a line of 7 people
- KFKoKo FigNov 3, 20255.0I got in and hot out even though drive thru was packed
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 630 Indian Trl, Harker Heights?
The McDonald's at 630 Indian Trl is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery service every day from 6:00 AM to 10:00 PM.
Can I use the drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is available daily. Hours are 5:00 AM to midnight Monday through Thursday, extended to 4:00 AM on Friday, open 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide?
This location provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android devices.
Where can I view the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby restaurants to this McDonald's in Harker Heights?
Yes, nearby restaurants include Pizza Hut, Golden Chick, and another McDonald's, all within close proximity.
What other nearby services could complement a visit to McDonald's here?
Nearby services include Knight Rider Car Wash for automotive cleaning, Corner Store gas station for convenience items, and Jiffy Lube for vehicle maintenance, making it easy to combine errands with your meal.
Are there any nearby hotels where visitors can stay around this McDonald's?
Yes, there are hotels nearby such as Best Western Harker Heights and Americas Best Value Inn, convenient for travelers visiting the area.