Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,226 reviews
5 stars
420
4 stars
211
3 stars
200
2 stars
109
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.
Operational Issues
Customers noted broken drive-thru menu screens and frequently malfunctioning machines, which detracted from the overall experience.
Food Quality
While some customers enjoyed the food, many reported issues with freshness and incorrect orders, leading to disappointment.
- JJJay2 days ago1.0Crappy customer service rude employees cursing towards drive thru customer. Trash cans overflowing filthy dining area.
- TCTambi Comer2 days ago1.0I waited over 20 minutes and all I ordered was fries and a Sprite. And when they finally called my number the fries were cold. Some workers were arguing loudly behind the counter. And only a few were working.
- BCBrian CornettDec 29, 20252.0Going down hill. 20 minutes for 2 coffees
- DSDillan SchmidtDec 27, 20251.0Staff and facility are a disgusting.
- CMCharles McIntyreDec 13, 20251.0Are they out of straws? They can never seem to include them with door dash orders.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 920 East Knights Way, Harker Heights?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 10:45 PM.
Does this McDonald's location have a drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).
How can I order McDonald's for delivery or pickup from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa are accepted.
What kind of services does McDonald's at this location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby banks if I need to withdraw cash before visiting McDonald's?
Yes, SouthStar Bank is nearby and offers banking and mortgage lending services.
Which nearby places can customers visit for shopping close to McDonald's?
Stillhouse Plaza and Walmart Neighborhood Market Harker Heights are nearby places for shopping and groceries.
If someone is looking for other dining options near McDonald's, what are some nearby restaurants?
Nearby dining options include Wendy's, Yum Yums (Asian cuisine), Joes Italian Restaurant, Ari's Italian Restaurant, and Bella Sera Harker Heights.
Is there a pharmacy close to McDonald's for any quick health needs?
Yes, CVS Pharmacy is nearby and offers pharmacy and drugstore services.