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Dunkin'

3.2
(697 reviews)

Business Details

(254) 213-0400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harker Heights, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
529 E Knights Way, Harker Heights, TX
76548, United States

Hours

Reviews

3.2
697 reviews
5 stars
273
4 stars
93
3 stars
59
2 stars
69
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for service, both in-store and at the drive-thru, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink types.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive behavior.

Product Availability

Several customers noted that the location often runs out of popular items, leading to disappointment.

Management Issues

Reviews indicated concerns about management, particularly regarding staffing levels and overall store organization.
  • MM
    Mason
    Feb 22, 2026
    1.0
    They straight up just suck like the quality of food/service blows my mind. At first I thought it was because they be busy but even when it’s slow they are slower and they somehow don’t know how to just be decent
  • TD
    Tiffany Capri Daniel-Akins
    Feb 12, 2026
    1.0
    This is a breakfast spot mainly so you would think they would put pep in their step knowing people are getting to work etc , then after waiting near 10 mins cause the girl is going back and fourth with my card they made wrong order she was probably trying to scam me very disappointed just wasted 10 mins , late to my destination and didn’t get my medium hot coffee do better
  • LS
    LaVera Shields
    Jan 6, 2026
    1.0
    Burnt sandwich
  • MM
    Miguel
    Dec 26, 2025
    2.0
    Waited to get my order taken then waited again to get our food, a total of about 30 minutes, i dont blame the employees but management for not having enough employees, only counted 3 while i was there, food is great but this kind of wait for donuts and coffee makes it not worth even going back. I worked fast food before and know how stressful it is for the workers when there is not enough help
  • NR
    Nevaeh Rojo
    Dec 22, 2025
    5.0
    Yili and shala were super sweet and very good customer service and very attentive to our needs!!Next time you go ask for them!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harker Heights, TX?

Dunkin' in Harker Heights, TX is open every day from 3:30 AM to 10:00 PM.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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