Dunkin'

3.2
687 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harker Heights, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
529 E Knights Way, Harker Heights, TX
76548, United States

Hours

Reviews

3.2
687 reviews
5 stars
269
4 stars
93
3 stars
58
2 stars
67
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Product Availability

Many reviews highlighted that the location frequently runs out of popular items, leading to customer dissatisfaction.

Staff Performance

While some customers praised individual staff members for their friendliness, overall staff performance was criticized for being slow and uncoordinated.

Cleanliness

Several reviews mentioned that the store was dirty and unkempt, contributing to a negative customer experience.

Management Changes

Some customers noted improvements in service and atmosphere attributed to recent management changes, suggesting potential for better future performance.
  • NA
    Nafiul Alam
    6 days ago
    1.0
    Better off going to another Dunkin...ordered from here and got an empty bad...certainly the workers must have been hungry 😆
  • ER
    E Rodriguez
    Nov 8, 2025
    1.0
    Everytime we go (we have a family of 5), which is about 2 to 4 times a week the service is horrible. The workers are so cranky and rude. Not even because we are regulars, its always attitude. Very disappointing!
  • KJ
    kimberly juarez
    Nov 5, 2025
    5.0
    I lost the paper for the survey! But the people working around 9:30pm last night are my life savers! They definitely went above and beyond and am eternally grateful! Thankyou for being open being there being mg life savers and your genuine hospitality!
  • SK
    SCOTTY KOLLMAN
    Oct 25, 2025
    1.0
    All the Chipotle hashbrowns were good there was maybe 5 hashbrowns in the cup. It was maybe quarter fillled and for 5 bucks is little high for that amount. Smh
  • KL
    Katonna Loibl
    Oct 12, 2025
    1.0
    Waited and waited. One order in front of me. No one ever acknowledged me saying ill be with you in a moment. After 15 minutes walked out. Went next door to smokey jos . Got our food and was eating when the people in front who had been waiting at dunkin walked out. Horrible customer service. I wont be back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harker Heights, TX?

Dunkin' in Harker Heights, TX is open every day from 3:30 AM to 10:00 PM.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.