Chipotle Mexican Grill

3.4
1079 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Harker Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 E Central Texas Expy, Harker Heights, TX
76548, United States

Hours

Reviews

3.4
1,079 reviews
5 stars
453
4 stars
157
3 stars
104
2 stars
70
1 star
295

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unfriendly staff, with many customers feeling rushed and disrespected during their interactions.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Food Quality

There were consistent complaints about food quality, including cold meals, burnt items, and insufficient portions.

Ingredient Availability

Many reviews noted that the restaurant frequently runs out of key ingredients, leading to customer dissatisfaction.

Service Issues

Customers experienced long wait times for both in-person and online orders, with some orders not being ready when promised.
  • LG
    Lily Gower
    5 days ago
    1.0
    This is genuinely the worst Chipotle I’ve been to. I now drive to Cove or Temple instead because this location is so unreliable. Every time I’ve gone, the food has been poor, or they’re inexplicably out of basics like steak or rice. I’m not sure what’s going on, but the management seriously needs to address these ongoing issues.
  • TJ
    Tiana Johnson
    6 days ago
    2.0
    It was fine the lady serving my food was hard of hearing and very rude. She had an attitude and put corn on my bowl then had a smart mouth when she was in the wrong! I was highly upset with her actions so I just left after.
  • AR
    Aubrey Rp
    Dec 30, 2025
    1.0
    spent almost 50 dollars for a bowl and a burrito the burrito was huge and was only 9.50 while my bowl which i got charged 12 dollars for when i did not have carne asada i had steak and barbacoa and asked for half steak and half barbacoa not for extra meat not to mention i didn’t have rice or beans i had meat lettuce cheese and sour cream and queso bcs i don’t like their rice or beans and still payed 12$ for this? it was cold and nasty and you can’t even call and speak to anybody it’s just an automatic voice so they can avoid problems they cause because they don’t know how to ring up a order correctly. Workers attitudes are disgusting too all of them mad at having to do their jobs embarrassing
  • PL
    P L
    Dec 18, 2025
    1.0
    FOR YOUR HEALTH DO NOT GO HERE! Read whole review for your safety and health! In my attached pic I boxed in green the island that they use to transfer and prepare food. In the pic it may look further back but that's because I stepped back in order to take the snap. I didn't want my server to think I was taking a pic of her. In reality that island is just 4.5-5 ft away. Periodically it gets dirty with food debris and the employee then coats the entire island with an industrial spray cleaner. The problem is that this industrial cleaner is a strong spray and I can visibly see the aerosols getting kicked up in the air! It can EASILY float to the food 4-5 ft away. And when there's a line of customers they semi assemble your food in the assembly line. That brings your food even closer to the aerosols and it just sits there. I was going to record a vid of them spraying but I'm not really the type to take pics or vids of employees (I should have). I threw away the top layer of my bowl that was exposed but honestly this is ridiculous. This location has a complete disregard for the public's health and zero common sense. That spray cleaner should be nowhere near food and especially not 4 FEET AWAY. I've seen this happening TWICE now at this location. This is one of the ways people get cancer. It happens when man-made things that should never go into our body enters the body. BEWARE!
  • MK
    Mk Kirk
    Dec 14, 2025
    1.0
    I don’t know why I keep thinking this Chipotle will right the ship. Did an online order for pickup 2 bowls and a quesadilla. The bowls were fine however the quesadilla was burned badly! What irritated me the most was the person that made it had to have known it was burnt because the burnt side was turned down, so when I bit into it I got a mouthful to say the least! Mgmt really needs to address the obvious lack of standards of service.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Harker Heights serve?

Chipotle Harker Heights offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Harker Heights?

It is located at 201 E Central Texas Expy, in the Bell sublocality, Harker Heights, TX 76548, in the same shopping center as Target and across from IHOP restaurant.