Service Quality
Customers reported a mix of friendly and rude service, with some praising the staff while others experienced significant issues with order accuracy and responsiveness.
Food Quality
Feedback on food quality was inconsistent; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.
Order Issues
Many customers experienced problems with incorrect orders, missing items, and delays in service, leading to frustration.
App and Payment Problems
Several reviews highlighted issues with the app, including double charges and difficulties in placing orders, contributing to customer dissatisfaction.
Cleanliness and Maintenance
Some customers noted cleanliness and maintenance issues, particularly with ordering screens and overall store upkeep.