Pizza Hut

Reviews

• JC

  Joshua Clark

  5 days ago
  5.0
  I love ordering from this location the pizzas are always cheesed perfectly.
• LR

  Lucile Rodman

  Dec 30, 2025
  1.0
  I am writing to formally express my disappointment regarding a recent phone interaction with your Pizza Hut location. When I initially called to place an order, the individual who answered the phone was extremely rude, sarcastic, and dismissive. The tone alone made me feel as though my business was an inconvenience rather than appreciated. The call ended with the employee abruptly hanging up on me, which was both unprofessional and unacceptable. Feeling disrespected, I called back shortly afterward. This time, I was informed that I was speaking with the call center. It was immediately clear that this second interaction was different—calm, professional, and respectful. This confirmed that the first individual was someone physically working in the store, not the call center. As a customer, that initial interaction left me frustrated and genuinely disappointed. I expect a baseline level of respect when conducting business, especially with a national brand like Pizza Hut. Customer service is often the deciding factor in whether someone returns, and in this case, it was handled very poorly. In my professional life, I work in environments where adherence to FDA standards, accountability, and professionalism are critical. Those standards demand clear communication, respect, and responsibility—especially when representing an organization. Because of that background, I take service and conduct very seriously, and this experience fell far below what is acceptable. I am not writing this simply to complain, but because I believe this matter should be addressed. I strongly request that the individual who handled the initial call be spoken to and retrained on proper customer interaction. No customer should feel dismissed, disrespected, or hung up on. I hope Pizza Hut takes this feedback seriously and uses it to reinforce the standards of professionalism your brand is known for. Sincerely,
• AB

  Anthony Brown

  Dec 20, 2025
  1.0
  Went to order a pizza in person and was charged 17.30. Ordered the same pizza on my phone while waiting for 10.81 and walked out with both pizzas. No explanation for why when I ordered it in person it costs 7 dollars more. Just a shoulder shrug. The is no integrity in this place. While I was waiting there were 2 other customers who came in to make a complaint about there particular order.
• DN

  Daniel Navarro

  Dec 10, 2025
  1.0
  We tried the new tripple treat box and are extremely disappointed with what we received. More so, how the pizza turned out. It tastes as if it were made with nothing but sadness and hatred. For the world, for life, and whatever else the poor pizza maker might be dealing with. It is truly a very sad, letdown of what should have been an "easy dinner night" for our family. The pizza is thin for starters, but it felt as if I were biting into a thin slab of concrete. I needed a moment to make sure all my teeth were still intact. It was well over cooked. I would go as far as to question just how exactly Pizza Hut was able to FOSSILIZE an entire pizza. TWO at that. The breadsticks came out fine but sadly, that along with the cinnasticks won't be a sufficient dinner for my children. Overall the pizza was terrible and inedible at the end of the night. We won't be returning to that particular Pizza Hut again. We've wasted time, gas, energy, and now money for something none of us will eat.
• BB

  bgoss41

  Nov 25, 2025
  1.0
  My delivery was given to someone else and I was told that first their door dash system was down, then doordash doesn't do deliveries for them. Then I went to cancel the order but was told that it was credited back to doordash. Logged into dootdash with no such credit. So basically I lost my money and no food.

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