Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some leaving without receiving service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Location Maintenance
The establishment was noted for poor upkeep, including broken equipment and a deteriorating parking lot.