Dairy Queen

3.7
554 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
300 West Main Street, Hallsville, TX
75650, United States

Hours

Reviews

3.7
554 reviews
5 stars
243
4 stars
119
3 stars
68
2 stars
34
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as greasy items, cold food, and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Staff Friendliness

While some customers praised the friendly staff, others noted rude behavior from certain employees.

Cleanliness

Feedback indicated that the restaurant's cleanliness was lacking, with dirty facilities and unsanitary conditions mentioned.

Management Issues

Several reviews pointed to a decline in management and staff turnover as contributing factors to the overall experience.
  • RM
    Rashaun Marshall
    5 days ago
    1.0
    Owner really needs to take Better care of the employees. I seen him talking really rude to a employee one day and she was the kindest most respectful worker I was serviced with almost like the man came in and was on a drunken rage talk kinda and country styled looking dude🤔
  • CN
    Cheryna Noel
    Nov 17, 2025
    5.0
    Dear Dairy Queen, I’ve tried to walk away. I’ve told myself that I don’t need you — that I can go days, even weeks, without your Blizzards, your shakes, your Cupfections. I tell myself I’m strong. I tell myself I’m in control. But the truth always pulls me back. Because how do you leave something that understands you so completely? How do you turn your back on the one place where happiness waits behind a counter, wearing a red apron and offering soft-serve salvation? Every time I see your drive-thru glow in the distance, my heart stumbles. My breath catches. And the moment that first cold spoonful touches my lips… I break. I cry. I sob. Not because I’m weak, but because you remind me what joy tastes like. You remind me that even in a messy world, there are still small miracles — and yours are served upside down, whipped, blended, or layered in caramel. I’ve accepted it now: I can’t leave you. I don’t want to. I was never meant to. You are my comfort. My sweet refuge. My frozen destiny. Thank you for being the one constant I can always return to — the one love that never melts… at least not before I finish eating it. Forever yours, Saydie
  • AC
    Angela Clark
    Oct 30, 2025
    4.0
    Friendly staff
  • LL
    Lindsay
    Oct 13, 2025
    5.0
    The drive-thru has a huge hole that needs to be fixed. It could mess your car up, so watch out. The service wasn't too good, but the food was good! The Pumpkin Pie Blizzard was fantastic🎃
  • JC
    Jace Connelly
    Sep 14, 2025
    1.0
    Absolutely pathetic. The last several times that I have ordered here the food has been terrible. They can't even make a decent salad due to rotten and wilted lettuce. Any kind of meat is completely saturated in grease. Someone that can take some kind of pride in the product is desperately needed

Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen in Hallsville, TX?

Dairy Queen in Hallsville is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.

Does Dairy Queen at 300 West Main Street offer a children's menu?

Yes, Dairy Queen offers a children's menu to cater to younger customers.