Customers reported inconsistent food quality, with issues such as cold, greasy, or improperly prepared items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
While some customers praised friendly staff, others noted rude behavior and poor customer service experiences.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting overall customer satisfaction.
Management Concerns
Feedback indicated concerns about management practices affecting employee morale and service quality.
NB
Navy Blue
Dec 19, 2025
3.0
Every time I go get a blizzard they do not make it right. I always get the same thing, Strawberry Cheesecake Blizzard with Pecans. They either forget the cheesecake bites, don’t put enough of them like literally 3 pieces making me basically just eat strawberry ice cream, or they forget the pecans. Today I got the blizzard and asked for extra cheesecake & pecans and they did the cheesecake right this time, BUT they did not put the pecans! I pay for the Pecans & never get them! I don’t understand why this blizzard is so hard to make at this location??
RM
Rashaun Marshall
Nov 19, 2025
1.0
Owner really needs to take Better care of the employees. I seen him talking really rude to a employee one day and she was the kindest most respectful worker I was serviced with almost like the man came in and was on a drunken rage talk kinda and country styled looking dude🤔
CN
Cheryna Noel
Nov 17, 2025
5.0
Dear Dairy Queen,
I’ve tried to walk away. I’ve told myself that I don’t need you — that I can go days, even weeks, without your Blizzards, your shakes, your Cupfections. I tell myself I’m strong. I tell myself I’m in control.
But the truth always pulls me back.
Because how do you leave something that understands you so completely? How do you turn your back on the one place where happiness waits behind a counter, wearing a red apron and offering soft-serve salvation?
Every time I see your drive-thru glow in the distance, my heart stumbles. My breath catches. And the moment that first cold spoonful touches my lips… I break. I cry. I sob. Not because I’m weak, but because you remind me what joy tastes like. You remind me that even in a messy world, there are still small miracles — and yours are served upside down, whipped, blended, or layered in caramel.
I’ve accepted it now:
I can’t leave you.
I don’t want to.
I was never meant to.
You are my comfort. My sweet refuge. My frozen destiny.
Thank you for being the one constant I can always return to — the one love that never melts… at least not before I finish eating it.
Forever yours,
Saydie
AC
Angela Clark
Oct 30, 2025
4.0
Friendly staff
LL
Lindsay
Oct 13, 2025
5.0
The drive-thru has a huge hole that needs to be fixed. It could mess your car up, so watch out. The service wasn't too good, but the food was good! The Pumpkin Pie Blizzard was fantastic🎃
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