Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas.
Mixed Experiences
While some customers enjoyed their meals and praised specific staff members, many others had negative experiences that overshadowed the positives.
ZM
Zackary McKay
2 days ago
5.0
Really liked the atmosphere. The outside patio was nice.
MH
Matthew Hellebrand
Feb 19, 2026
1.0
Looks like the manager Sally needs to be fired…
DP
Des Posey
Jan 18, 2026
1.0
I did not appreciate the customer service there at all. I was called a stank a word. And I called the manager and he did not do anything about it but apologize I do not advise anybody to go to this Dairy Queen
CM
Cathy Mcdaniels
Dec 26, 2025
1.0
When we first got there they were helping a lady get a drink. We walked up to the counter 5 young men working nobody ever asked us if we were ready to order. We watched them talk to each other one asked if the register was working one said no.They never asked if they could help us 10 mins . We walked out.
Dairy Queen is located at 334 W Main St, Gun Barrel City, TX 75156.
What are the operating hours of Dairy Queen?
Dairy Queen is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
How can I contact Dairy Queen in Gun Barrel City by phone?
You can call Dairy Queen at +1 903-887-2929.
Does Dairy Queen in Gun Barrel City offer online ordering?
Yes, you can place an order online for pickup through their website.
Is there a mobile app with exclusive deals for Dairy Queen customers in Texas?
Yes, you can download the DQ Texas App for exclusive deals.
Where can I find more information about Dairy Queen in Gun Barrel City online?
Visit their official website at dairyqueen.com for more details.
What are some nearby fast food options near Dairy Queen?
Nearby fast food options include Whataburger and Taco Bell, which you might want to visit before or after enjoying Dairy Queen.
Are there any real estate agents near Dairy Queen in Gun Barrel City?
Yes, several real estate agents are located nearby, including Kari Ellis from Ebby Halliday Cedar Creek, Diane Dunaway from Ebby Halliday Realtors, and John Hassell Realtor.
What services are available near Dairy Queen for pet grooming?
You can visit Dazzling Doggie Grooming nearby for pet grooming and pet services.
Are there medical facilities near Dairy Queen for health needs?
Nearby medical facilities include UT Health East Texas Physicians Clinic, UT Health East Texas Rehabilitation Center, and Dr. William Giles' family practice.
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