Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, dry, or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised the food and friendly staff, indicating that there are positive experiences to be had.
CM
Cathy Mcdaniels
Dec 26, 2025
1.0
When we first got there they were helping a lady get a drink. We walked up to the counter 5 young men working nobody ever asked us if we were ready to order. We watched them talk to each other one asked if the register was working one said no.They never asked if they could help us 10 mins . We walked out.
LH
Logan Hughes
Dec 13, 2025
5.0
Great experience, good food, clean environment.
ZH
Zach Hall
Nov 24, 2025
5.0
Good food and friendly staff.
DN
Destiny Nichols
Nov 3, 2025
1.0
The ice cream was pretty good considering my past experience because it wasn't melted this time. But last night when me and my boyfriend went there to get late night dinner, I got a sauce and tossed chicken tender basket and he got a belt buster double. An hour later his stomach started hurting. He got food poisoning from the burger. I know it was the burger that caused it because I was fine after eating my food. Idk who made the burger but it tasted old and dry. I don't think we will be coming back to this location because I'd prefer it if the burger is, idk, freshly made.
DI
Daniel Ingram
Oct 27, 2025
1.0
Every time I come to get dinner from them my food mess up or cold or just the wrong order in general ( happen tonight to me )
Then came back up the the store and tell them and they was just so rude that I bought it he food back to them even tho it wasn’t even my order I ordered in the frist place
Dairy Queen is located at 334 W Main St, Gun Barrel City, TX 75156.
What are the operating hours of Dairy Queen?
Dairy Queen is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
How can I contact Dairy Queen in Gun Barrel City by phone?
You can call Dairy Queen at +1 903-887-2929.
Does Dairy Queen in Gun Barrel City offer online ordering?
Yes, you can place an order online for pickup through their website.
Is there a mobile app with exclusive deals for Dairy Queen customers in Texas?
Yes, you can download the DQ Texas App for exclusive deals.
Where can I find more information about Dairy Queen in Gun Barrel City online?
Visit their official website at dairyqueen.com for more details.
What are some nearby fast food options near Dairy Queen?
Nearby fast food options include Whataburger and Taco Bell, which you might want to visit before or after enjoying Dairy Queen.
Are there any real estate agents near Dairy Queen in Gun Barrel City?
Yes, several real estate agents are located nearby, including Kari Ellis from Ebby Halliday Cedar Creek, Diane Dunaway from Ebby Halliday Realtors, and John Hassell Realtor.
What services are available near Dairy Queen for pet grooming?
You can visit Dazzling Doggie Grooming nearby for pet grooming and pet services.
Are there medical facilities near Dairy Queen for health needs?
Nearby medical facilities include UT Health East Texas Physicians Clinic, UT Health East Texas Rehabilitation Center, and Dr. William Giles' family practice.