Whataburger is a beloved Texas chain known for its made-to-order, flavorful burgers and extensive menu. From classic burgers to breakfast items served all day, everything is fresh and satisfying. Staff are friendly and efficient, keeping service smooth. With generous portions, affordable prices, a welcoming casual atmosphere, and late-night availability, Whataburger is a reliable and tasty choice for quick meals, family dining, or satisfying cravings any time of day.
Went to this Whataburger after church for lunch, and from the get go, it was horrible.. the lady taking order, offered me something at first speak, which I didn't know what I wanted yet, so asked for few more moments. 15 seconds later, I tell her my order, and she says, I offered you that, which I didn't know what she said, when she said it, but I told her, I wasn't ready yet to order, I was still looking. Just very rude. But I didn't let it change my attitude. Pull up to window to pay, she told me total was 16. something, and it was actually 26 something. I paid, said have a good day, and pulled up to get my food. Lady at this window asked me, what I had to drink, and I said root beer. There wasn't no one behind me or at drive thru. She has one drink in front of her, and hands to me.. it's root beer. Then tells me pull up to trash can, so I did . Still no one behind me, she then comes and tells me to pull up another foot or two. I'm in front of trash can already, and now I'm getting the full picture here, I'm being treated wrong by the whole crew! Targeted for unknown reason to me. I don't know none of these women! And I'm not the one to take abuse from no one! So I told her, why do I have to pull up so far when there isn't anyone behind me, and I still haven't received my food? She said cause someone will be coming eventually.. then I finally get my food after 10 mins go by.. now there a line of people behind me. Lady is very rude again and I leave. Get home to see I ordered jalapeno burger to having 1 single jalapeno on my burger, one patty instead of 2, and both burgers had hard as board bread. I took it back, got full refund. I have never had this bad of service and disrespectful service ever here, or anywhere.. I called corporate and made complaint, and did online survey..I won't be doing business with this place again until some of these terrible acting folks are gone! Manager was very nice and sincere. She needs to clean house though and get some better respectful people.