McDonald's

3.4
1768 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4500 Twin City Highway, Groves, TX
77619, United States

Hours

Reviews

3.4
1,768 reviews
5 stars
638
4 stars
336
3 stars
300
2 stars
160
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with customizations, indicating a consistent problem with order accuracy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh items, while others received cold or improperly cooked food.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and inefficiencies, leading to customer frustration.

Positive Staff Interactions

Despite negative experiences, some customers noted friendly and polite staff members, suggesting that service quality may vary significantly.
  • AK
    Amy Kimball
    Nov 3, 2025
    4.0
    ALWAYS PACKED! BUT if ur willing to wait a min ur food will be fresh..lol
  • MB
    Makenzie Brister
    Oct 28, 2025
    4.0
    I'm only giving them four stars because the last few times that I ordered I didn't get all of my food and I didn't receive my boo buckets however they usually give me all my food and drinks correctly
  • JF
    Jason Falconbridge
    Oct 10, 2025
    1.0
    It takes the night crew 20 minutes to make a burger. Don't DoorDash from this location. Your food might arrive cold.
  • AB
    aliya broussard
    Oct 7, 2025
    1.0
    I do not recommend coming here, employees are extremely rude. Food is absolutely disgusting and cold both times i’ve tried coming here. Please hire better employees.
  • AP
    Allan Pacheco
    Sep 9, 2025
    5.0
    Rápido y mucha amabilidad

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Groves, TX?

McDonald's in Groves, TX is open 24 hours a day, 7 days a week.

Does this McDonald’s have a drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.