Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 20-30 minutes, even when the location was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning that items were often cold, poorly prepared, or not fresh.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with multiple instances of rude behavior and poor communication.
Management Issues
There were complaints about poor management and training, leading to disorganization and a negative dining experience.