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Sonic Drive-In

3.5
(1410 reviews)

Business Details

6219 Wesley Street, Greenville, TX
75402, United States
(903) 455-2109

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Greenville, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6219 Wesley Street for the ultimate SONIC experience!

Location

Sonic Drive-In
6219 Wesley Street, Greenville, TX
75402, United States

Hours

Reviews

3.5
1,410 reviews
5 stars
513
4 stars
298
3 stars
194
2 stars
129
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for orders, often exceeding 20-30 minutes, even when the location was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning that items were often cold, poorly prepared, or not fresh.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with multiple instances of rude behavior and poor communication.

Management Issues

There were complaints about poor management and training, leading to disorganization and a negative dining experience.
  • JC
    Jacquline Castillo
    4 days ago
    5.0
    Only reason I’m giving a 5star is for Sydney who helped me on 03/01/25 around 7:10pm I had been waiting on my online order for over 15minutes after checking in on the app , I got frustrated so I pushed the red button which someone answered and said my order had been ready and should be out shortly (I ordered a drink and mozz sticks) another 5 minutes go by and two other cars that got there after me get there food. I decided to just wrap around to the drive thru as I’ve been waiting for about 20/25 minutes now. Sydney greeted me and re made my food so it was hot and fresh , she walked out to my car so I wouldn’t have to continue waiting on the other cars to get there’s . Sydney thankyou for being kind and sweet to me even after I gave attitude for waiting she was the only one who made sure I finally got my order
  • MM
    Michelle
    Feb 19, 2026
    2.0
    I ordered online. My order was due to be ready 3 minutes after I arrived at 11:40. I waited 20 minutes during which time 3 carhops came out with an order that looked like mine. They looked around and took it back inside. I only ordered a tea and a chili cheese coney. There was very few cars when I arrived. I watched others arrive, order and get their food. Finally I motioned for a carhop as I needed to leave for an appointment. While I was speaking with her another carhop came by and asked what I ordered. When I told her, she gave me an order and said oh sorry we’ve been super busy. The coney was COLD! It was also made wrong. It had NO chili but instead had ketchup. I have to leave to not be late for my dentist appointment. I generally live Sonic and eat regularly at multiple locations. This one seems to always have problems. I don’t usually complain. I will not return to this location!
  • JR
    Johnny Rigsby
    Feb 18, 2026
    3.0
    We ordered 3 of the Double Smash Burger deals (burger, fries, drink). 2 burgers and fries in one bag with the 3rd burger thrown in a small bag, on its side standing up (BURGER ALL OVER THE BOX!). FRIES WERE OILY AND COLD. ONE SODA ALMOST FULL OF ICE AND THE OTHER TWO SODAS WITH PRACTICALLY NO ICE. Truthfully, this was the sign for us to start driving the distance to the other location, on the NE side of town. This location has been progressively getting worse for sometime. WAY TO GO WITH THAT SMASH BURGER PROMO!
  • ZP
    Zoe-Ann Phillips
    Feb 16, 2026
    1.0
    If I could give it a zero star rating I would, however that is not an option. I order two simple drinks throught the mobile app, and waited 20 minutes. After 20 minutes I called them and asked about them. They told me they would be out in a couple of minutes. We'll I waited 10 more minutes and they were still not out. Terrible service do not recommend.
  • BR
    Betty J Rodriguez
    Feb 4, 2026
    1.0
    This place has awful service and the food is very nasty with oily French fries. We ask them to change the fries 🍟 to a fresh ones , they girl gives us the same French fries with awful oily like it was leaking oil.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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