McDonald's

3.2
434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7600 Wesley St, Greenville, TX
75402, United States

Hours

Reviews

3.2
434 reviews
5 stars
157
4 stars
75
3 stars
44
2 stars
34
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to frustration among customers.

Management Issues

Several reviews pointed to poor management practices, including staff disorganization and lack of responsiveness to customer complaints.

Food Quality

While some customers found the food acceptable, many expressed dissatisfaction with cold or poorly prepared items.

Cleanliness

There were complaints about dirty tables and restrooms, indicating a lack of proper maintenance.
  • CK
    Cheyenne Knapp
    Dec 22, 2025
    1.0
    This is the third occurrence I’ve had at this establishment that has been terrible. I have been told multiple times to pull up in the past and get left at the window for 20 minutes or more at a time when it’s nothing but a chicken nugget meal and watch multiple people behind me get served but I also get home to discover I only have four nuggets in a 10 piece nugget meal. The workers are rude and the wait times are ridiculous. Go to any other McDonald’s but this one , they never help here.
  • SD
    Samuel Dew
    Dec 11, 2025
    5.0
    Awesome experience great food
  • JS
    Jade Stoneking
    Dec 7, 2025
    2.0
    The foods fine I mean it’s McDonalds but they need to train better on how they communicate with customers. We sat in the drive thru for over 30 minutes just for them to tell us they couldn’t make change for a $20. And when i asked as to why they weren’t telling people when the order the little girl at the window was completely disrespectful and rude and said it wasn’t her problem.
  • RP
    Rowdy Parker
    Dec 4, 2025
    2.0
    To start, this is not about the current staff there. It’s about the corporation and leadership. Make me put in the order? Fine! Should be more “efficient”. Not! Still waited 17 minutes for my food. Took away the convenience of letting get refills. I know Chick fil a does this but there is someone “always” at the counter to refill my drink. My point is this place is jacking up the price, keeping the food “okay”, making you put the order in, and taking your convenience away. I seriously will not be surprised if they go out of business. Chick fil a takes your order and actually can get your food to you in a timely manner. Honestly for around the same price. It’s the service that’s killing them.
  • CF
    Cecil Forman
    Dec 2, 2025
    4.0
    They did not give me creamer or sugar after I asked to put on the side. They did not ask or let me asked for jelly or ketchup. They were friendly. Probably to much because they didnt remember my order.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Greenville, TX?

McDonald's in Greenville, TX is open daily from 6:00 AM to 10:00 PM.

When is the drive-through at this McDonald's location open?

The drive-through is open every day from 6:00 AM until midnight (12:00 AM).