McDonald's

3.2
420 reviews
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Business Details

7600 Wesley St, Greenville, TX
75402, United States
(903) 494-5112
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7600 Wesley St, Greenville, TX
75402, United States

Hours

Reviews

3.2
420 reviews
5 stars
152
4 stars
71
3 stars
44
2 stars
31
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or ignored.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with many customers reporting missing items or wrong food.

Wait Times

Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Several reviews mentioned cold or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Management Issues

Criticism of management practices, including poor staff training and lack of responsiveness to customer complaints.
  • BC
    Big Cash
    4 days ago
    1.0
    By the way these are the McDonald’s employees. So disrespectful, and disappointing.
  • BT
    Brian Toole
    Nov 4, 2025
    1.0
    This is the worst McDonald’s anywhere, ever! You don’t expect much from McDonald’s but this store has successfully failed to meet even the lowest expectation. Go to Taco Bell instead.
  • FD
    Fechin Driscoll
    Nov 4, 2025
    2.0
    No one at counter. Kiosk did not provide order number or receipt. Staff is either not monitoring kiosk receipt paper or not putting signs on out of order equipment.
  • LJ
    Logan Jones
    Oct 24, 2025
    1.0
    Never do curbside here. We always end up waiting 20+ minutes for our food even when the drive through line is empty. I always have to go inside and ask for our food to be brought out. It's always just sitting there ready and no one is busy in there.
  • AT
    Ashley Tucker
    Oct 16, 2025
    1.0
    I’m genuinely surprised that this location remains in operation given the ongoing issues with food quality, cleanliness, and customer service. The staff often appear disengaged and unresponsive, frequently misunderstanding requests and even reacting dismissively when asked to correct mistakes. After multiple negative experiences—including consistently incorrect orders and a lack of basic customer courtesy—I stopped visiting this location for six months. Unfortunately, upon returning, nothing had improved. Simple requests such as asking for ketchup or napkins are met with blank stares or complete disregard. If it were possible to give this location zero stars, I would.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Greenville, TX?

McDonald's in Greenville, TX is open daily from 6:00 AM to 10:00 PM.

When is the drive-through at this McDonald's location open?

The drive-through is open every day from 6:00 AM until midnight (12:00 AM).