Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with missing items and incorrect orders.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about burnt items and incorrect ingredients.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.
Service Speed
Customers experienced long wait times, especially when asked to pull forward, leading to frustration.
KA
Kathy Ainsworth
3 days ago
1.0
Everytime I order something they get it wrong. You ask for sausage biscuits you get sausage McMuffin. You ask for a small hamburger you get a double burger. This is just examples. Plus most of the people Donovan talk English. I told them my order was wrong and they put the right product in but had a refund coming for the difference. And the lady waited on me couldn’t comprehend it. This is crazy. If they can’t push a correct button they need to not be taking orders. And on top of everything they’re rude.
MM
Mr Me
Feb 19, 2026
1.0
Super slow service. Picked up my order over 10 minutes after it was due. They wouldn’t even answer the buzzer the first 2 times I rang it. Stay away from this place.
DM
D-Dre Man
Feb 10, 2026
1.0
I really have to stop coming here because everytime they forget my sauce for my nuggets.. a toddler can remember to put freaking sauce in the bag. Never coming here again
D9
DJSIXX 96
Jan 29, 2026
1.0
Multiple items missing anytime you order in person or on doordash, anytime you make a complaint they ignore the issue and don't resolve it
CS
Carlos Salamanca
Jan 24, 2026
5.0
Good food all the time comes with the right ingredients
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